Customer Support Agent
il y a 1 semaine
Ben jij een klantgerichte multitasker met een passie voor de medische sector? Dan is deze rol als Customer Support Agent precies wat je zoekt Je wordt een onmisbare schakel in het team en en helpt mee om een positieve impact te maken op het dagelijks leven van de klanten.
Wat zijn je verantwoordelijkheden?
- Eerste aanspreekpunt voor eindgebruikers: Je beantwoordt vragen, biedt oplossingen en ondersteunt gebruikers van de producten via telefoon en mail.
- Empathische communicatie: Je communiceert op een professionele en empathische manier met eindgebruikers.
- Dossierbeheer van de klanten
- Samenwerking met teams
- Advies en ondersteuning: Je geeft deskundig advies over de hoogwaardige producten en helpt klanten met hun vragen en klachten.
- Training en ontwikkeling: Je blijft op de hoogte van productupdates en trainingen om jouw kennis en vaardigheden voortdurend te verbeteren.
- Je behandelt nieuwe aanvragen
Bij onze klant draait alles om de juiste mensen op de juiste plek. Daarom gaan we op zoek naar een Customer Support Agent die niet alleen de skills, maar ook de juiste mindset meebrengt.
Wat we van jou verwachten:
- Uitmuntende taalvaardigheden: Je spreekt vloeiend Nederlands en Frans, en weet mensen in beide talen comfortabel en begrepen te laten voelen.
- Communicatie-talent: Je hebt een vlotte babbel aan de telefoon en weet altijd een glimlach over te brengen, zelfs door de hoorn heen.
- Ervaring met klantencontact
- Zorgachtergrond: Een diploma in de zorg is een plus
- Geduld en duidelijkheid: Je kunt op een geduldige en duidelijke manier instructies geven, zodat onze klanten precies weten wat ze moeten doen.
- Je bent sales-minded
Wat kan onze klant je bieden?
- Een aantrekkelijk salaris afhankelijk van je ervaring.
- Maaltijdcheques van €8 per dag.
- Hospitalisatieverzekering.
- Groepsverzekering.
- 30 verlofdagen per jaar.
- Ecocheques van €250 per jaar.
- CAO 90 bonus.
- Mogelijkheid tot 2 dagen thuiswerk.
- Parkeerplaats en bedrijfsrestaurant.
Voor meer vragen of info contacteer ons gerust via:
- 02/
Tot snel
Team Unique Halle
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