Administrative & Financial Officer- Collection Department- Dutch and French

il y a 1 semaine


Mechelen, Flandre, Belgique Bosch Group Temps plein
du poste

Gestion du Portefeuille Particuliers :

  • Suivre les comptes particuliers pour Bosch Thermotechnology NV à Mechelen.
  • Envoyer des rappels pour les transactions standard SAP.
  • Envoyer des rappels recommandés aux clients.
  • Négocier des plans de paiement avec les clients.

Gestion des Réponses aux Rappels :

  • Gérer les réponses aux rappels, y compris l'envoi de copies de factures et la résolution des litiges en collaboration avec le département ASA.
  • Communication avec les Clients et le Département ASA :
  • Effectuer des contacts téléphoniques et par e-mail avec les clients particuliers.
  • Coordonner avec le département ASA par téléphone et e-mail.
  • Suivre les litiges en cours avec le département ASA, impliquant des échanges téléphoniques et des e-mails ainsi que la transmission de listes récapitulatives.
  • Participer à des réunions de travail avec les collègues de l'ASA pour résoudre les litiges.

Analyse des Comptes Clients :

  • Analyser les comptes clients.
  • Proposer des write-offs conformément à la matrice d'approbation en place.

Coordination avec l'Avocat :

  • Transmettre les dossiers à l'avocat en coordination avec le département ASA.
  • Assurer le suivi des dossiers en cours avec l'avocat.
  • Approuver (1er niveau) les factures et états d'honoraires.

Coordination avec le Shared Service Center :

  • Contacter le centre de services partagés à Timisoara pour clarifier les paiements entrants si nécessaire (langue : Anglais basique).
  • Participation à la Structure de Backup de l'Équipe :
  • Participer à la structure de backup de l'équipe sur site (projet – non encore implémenté).

Business Model :

Facturation des interventions des techniciens sur les chaudières et pompes à chaleur.

Facturation des contrats d'entretien pour les chaudières et pompes à chaleur.

Facturation aux membres du personnel (activité très limitée).

Qualifications
  • Profil administratif ou comptable.
  • Bilingue NL & FR ou néerlandophone avec un bon niveau de français.
  • Connaissance comptable (notions de base acceptables).
  • Première expérience réussie avec des clients privés est un atout.
  • Apprécier le contact avec les clients privés.
  • Capacité à travailler en équipe.
  • Capacité à respecter les procédures existantes.
  • Connaissance de SAP requise.
Informations supplémentaires

En venant travailler chez nous, tu arrives dans un environnement dynamique qui t'offre un avenir dans une grande société internationale. En plus des possibilités de formations et d'un environnement de travail moderne et ergonomique, nous offrons un salaire conforme au marché assorti d'avantages extralégaux (assurance de groupe & hospitalisation, chèques repas & écochèques) et de jours de congé supplémentaires.

Nous accordons beaucoup d'attention au bien-être de nos collaborateurs via la cuisine saine de notre cantine et la possibilité d'un leasing de vélo. Nous avons également des horaires flexibles.
L'accès est simple tant avec les transports en commun qu'avec la voiture (parking).



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