Solution Advisor Expert

Location: Belgium

Work area: SAP ECS CAE Cloud Architecture & Advisory Team

Expected travel: 0% - 10%
Career status: Professional
Employment type: Regular Full Time

SAP ECS CAECloud Architecture & Advisory Team

PURPOSE AND OBJECTIVES

Enterprise Cloud Services (ECS) is experiencing rapid growth and is seeking a dynamic and experienced Cloud Architect Advisor for the Atlas Program to manage the roadmap, development and quality assurance and implementation of our Configurator tool.

This position offers a unique opportunity to influence the direction of our company's cloud strategy. If you are a strategic thinker with a passion for cloud technology, we would love to hear from you.

EXPECTATIONS AND TASKS

In this role, you will be responsible for managing and enhancing the strategic value of the SAP Private Cloud's Configurator tool. This involves making sure that the tool aligns with existing and future business initiatives and adapts to new technological trends. You will be expected to convert customer needs and requests from service and portfolio owners into detailed User Stories.

Part of your responsibility will involve creating a Business Product Roadmap and securing buy-in from stakeholders. You will prioritize usability, end-to-end integration, efficiency, and quality in all developments.

Your role will encompass end-to-end design, in coordination with other stakeholders, to ensure quality, go-live, and implementation of release increments. You will set priorities for issues, user stories, and product increments. As the main point of contact for IT Product Owners and UX designers, you will play a crucial role in the successful execution of these responsibilities.

We're seeking a candidate with a strong background in software requirements management or SAP consulting.

The ideal candidate will bring a blend of technical acumen, gained either through academic study in IT or demonstrable experience as an IT expert.

In addition to these technical competencies, the candidate should possess essential soft skills, including strong analytical abilities, exceptional communication and presentation capabilities, and a knack for requirements management and technical design.

The candidate will also have the ability to build consensus among diverse stakeholders and drive project completion, underpinned by solid project management skills.

Following are the key tasks that this role will perform:

• Support all technical aspects of a customer's iterative drawdowns (or check-outs) from their committed fund, including change requests and upsells where a customer exceeds their fund envelope.
• Present in detail technical and operational aspects of the RISE with SAP S/4HANA Cloud, private edition offering, including respective managed service offerings (usually to CIO's, IT managers, data center managers and SAP Technology staff)
• Present the technical requirements and value proposition for SAP private cloud on SAP Data Centres, Premium Suppliers and hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption.
• Work with other teams within the Customer Success board area to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP Enterprise Cloud Services delivery organization as required.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Very high proficiency in customer communications and presentations is required.
• Bachelor's / Master's degree in Engineering or Computer Science, Business Administration required from an accredited university.
• Good understanding of SAP technologies (releases, platform interdependencies etc.)
• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
• Good understanding of RISE with SAP S/4HANA Cloud Private Edition
• Ability and willingness to undertake customer related travel on short notice.
• English native speaker, any other language an asset

WORK EXPERIENCE

• 10 years of hands-on customer facing SAP Technology Consulting and/or Presales experience (eg. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)
• Experience with hosting providers, data centers is a BIG advantage; HANA skills would be very helpful but not mandatory.
• Experience working for an enterprise software and/or services vendor necessary

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.