Digital Customer Journey Expert

Customer Journey Expert – ComFin BE & NLThe factoring market is a rapidly growing market globally, enabled by the rise of new technologies. ING ComFin has started a transformation program to future-proof its IT landscape and enable further growth opportunities. Are you a hands on Customer Journey Expert / Business Analyst with experience in agile...

Customer Journey Expert – Product Owner Digital Service AdoptionDaily Banking & Mobile First 50% working from home Do you want to become part of the Digital Services Adoption squad?We want to make sure that 100% of our daily banking services available to our customers in the digital channels (24/7) are used by them. To achieve this ambition, we are looking...

Senior Customer Journey Expert - KYC Interactions[Permanent contract, Full-time, Brussels] Your role & work environment Money laundering, Tax evasion, Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening economic &...

Customer Journey Expert – Squad Master Digital Service AdoptionScrum master to boost Digital Service Adoption50% working from home A day in the life of a CJE in the Digi Servengers squad - Analyze the needs and behaviours of our customers, armed with those insights, you will optimize customer journeys to create the best mobile experience. With the help of...

Customer Loyalty Member IV EBS - DBWC (Daily Banking Wholesale Clients) Fulltime, ING Brussels, Marnix, [combined with 50% home working] Function Name: Customer Loyalty Member IVFunction class: 14Hiring manager: Maryse VermeirenRecruiter: Liron Wijnberg A day in the life of a CLT Member EBS. You work in a team of 5 people (Electronic Banking Support) that...

Communicatief sterk - klantgericht - oplossingsgericht - empathisch - geduldig - interesse in de digitale wereldHeb ik je nog mee? Lees dan snel verderbelangrijkste verantwoordelijkhedenAls digital customer support medewerker in de banksector sta je klaar voor klanten, via telefoon, mail en live chat. Jij bent hun digitale reisgids, vooral bij complexe...

We are excited to offer an opportunity to work on a groundbreaking project within the energy landscape. As a European transmission system operator, our client ensures the reliability and sustainability of the electricity supply in Belgium and Germany. We believe in diversity and inclusivity in the work environment, which drives innovation and better...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

Company DescriptionWe Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...

Job Location: ​Brussels​Company descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products...

Summary of the positionAdvise and assist banks and financial institutions in their digital transformation journey.About Cognizant Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps...

Job DescriptionDescription –>Within the Network Management Directorate, "Infrastructure" manages the European infrastructure deployment projects and programmes, and aims at making the digital Single European Sky a reality. It develops, organises and provides European common services including network support services, aeronautical information services and...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close collaboration with the...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

CV Submission until We are looking for a Business Intelligence expert to work for our client, the European Commission, in Brussels. Job Responsibilities Develop and maintain CAP Information Systems using Qlik Sense. Design intuitive and user-friendly dashboard UI/UX interfaces. Utilize SQL for data manipulation, extraction, and reporting. Collaborate with...

Who you're working forProvider of customer relationship management services to brands. The company engages in offering feedback management, virtual personal shopping, analytics, data security, clienteling and other related services through its multiple contact centers and offering surveys, software, website and mobile application development, enabling...

bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close collaboration with the...

Squad Master Insurance - Business Banking A day in the life of the Head of Business Insurance Value Proposition ● Understand business insurance drivers as customer needs, value propositions, distribution channels, legal and competitive environments;● Be at the core of the strategy definition for business insurance at ING by translating business...