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Customer Experience Ambassador
il y a 5 jours
- Je bent verantwoordelijk voor het zorgvuldig en efficiënt beheren van administratieve sales processen.
- Je biedt ondersteuning aan klanten en collega's van verschillende sales afdelingen.
- Je zorgt voor de orderverwerking in SAP.
- Je informeert klanten over o.a. bestelstatussen en beantwoordt vragen over levertermijnen.
- Je verwerkt factuurcorrecties en retouraanvragen.
- Je streeft proactief naar klanttevredenheid en retentie.
- Je werkt met collega's in België en Nederland en rapporteert aan de Customer Care Manager.
- Je hebt bij voorkeur ervaring in vergelijkbare functies.
- Je bent vlot in het Nederlands en Frans (zowel mondeling als geschreven).
- Je bent klantgericht, flexibel voor veranderingen, stressbestendig, nauwkeurig en systematisch.
- Je hebt een goede kennis van Excel (inclusief V-look up en draaitabellen).
- PLUSPUNT (maar geen must): Jouw ervaring met SAP of een ander ERP-systeem, Salesforce.
- Je komt terecht in een familiale omgeving.
- Je krijgt een opleiding op maat.
- Je krijgt een mooi salarispakket aangevuld met extra legale voordelen.
- Je krijgt naast jouw 20 wettelijke vakantiedagen nog 6 extra vakantiedagen.
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Customer experience agent
Il y a 2 mois
Antwerp, Belgique Page Personnel Temps pleinAls Customer Experience Agent ben je verantwoordelijk voor :Het contact met de klanten. Dit kan telefonisch, via mail of bij jou op kantoor zijn. Je bekijkt waar het probleem of de vraag zich bevindt en helpt de klant hier zo goed mogelijk mee verder.Je verwerkt je acties in het interne systeem zodat je deze kan opvolgen. Je bent verantwoordelijk voor de...
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Vendeur / Anvers / Temps Plein
il y a 2 semaines
Antwerp, Belgique Subdued Temps pleinAs a sales assistant, you will become part of the great Subdued family and through your energy and professionalism you will become the brand ambassador and the face of the Anvers store. Your task will be to welcome the customer and assist him during the sale, following the philosophy and standards provided by the company, you will advise him as a...
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Account Manager New Business Workplace
il y a 3 semaines
Antwerp, Belgique SPACEWELL Temps pleinJoin Our Dynamic Team as an Account Manager - New Business! Spacewell is a leading provider of workplace management solutions, specialising in optimising the utilisation and performance of commercial spaces. Our innovative technologies and services empower organisations to create smarter, more efficient, and engaging workplaces, enhancing productivity...
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Customs Coordinator
il y a 4 semaines
Antwerp, Belgique BDP International Temps pleinJob Description Who we are Engineers of dynamic and innovative solutions forged by decades of experience, PSA BDP empowers global trade and supports our customers' success through process intimacy and purposeful collaboration. Our expertly trained team members take the extra step and go the extra mile, all to fulfill our dedicated promise to...
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Claims Handler
il y a 3 semaines
Antwerp, Belgique UBench Temps plein'RELAX, WE ARE ALREADY TAKING CARE'The future is coming, and it's coming really fast! Are you ready to join us on this ride? UBench International is a young and innovative player in the automotive world. We focus daily on the continuous improvement of our specialized software.The UBCare department ensures a combination of digital perfection and human...
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Sales Advisor
il y a 1 mois
Antwerp, Belgique & Other Stories Temps pleinJob DescriptionAt & Other Stories we emphasis the customer contact and in offering a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories. Your styling know-how brings something special to our store along with a fashion expertise that...
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Customer Service Representative
il y a 3 semaines
Antwerp, Belgique Imerys Temps pleinJob Summary KEY TASKS AND RESPONSIBILITIES 1. Order process management Check, register and confirms customers' orders Encode order with shipment date and liaise with contracted haulier to organize shipment Communicate with customer on shipment dates and adjustments Book and closed orders after loading and delivery2. Inventory tracking for...
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Coordinator Customer Administration
il y a 2 semaines
Antwerp, Belgique Ocean Network Express Temps pleinJob Purpose & Primary Job Responsibilities As Coordinator Customer Administration you are responsible for the overall execution of service tasks, ensuring high quality customer service by delivering on agreed targets and objectives. In cooperation with the Customer Care team and supported by ONE's growing range of customer selfservice tools you...
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Client Experience Support
il y a 4 semaines
Antwerp, Belgique Page Personnel Temps pleinOnze klant is actief in de retail, fashion industrie met drie modemerken onder zich. Ze zijn verdeler van kledij naar winkels in Europa. Voornamelijk Frankrijk is een grote klant. Hun hoofdkantoor is gelegen in Mechelen en hun Customer service afdeling voor Frankrijk en de Benelux bevindt zich in Mechelen. De site in Mechelen is een familiaal gegeven binnen...
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Sales Advisor BYD
il y a 2 semaines
Antwerp, Belgique Inchcape Temps pleinAbout the job:Have you long been fascinated by the idea of becoming a top salesperson in the automotive world and do you have a deep passion for BYD? Well, this could just be your golden opportunity! Because we are looking for a SALES ADVISOR for our concession at BYD Antwerp (Wijnegem). Join our team and turn your love for cars and sales into your...
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Sales Advisor
il y a 3 semaines
Antwerp, Belgique H&M Group Temps pleinCompany Description & Other Stories is a fashion brand offering customers a wide range of shoes, bags, accessories, jewelry, beauty products and ready-to-wear to create their personal style, or story. Our creative ateliers in Paris, Los Angeles and Stockholm design diversified fashion collections with great attention to detail and quality at an...
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Customer Support Representative
il y a 4 semaines
Antwerp, Belgique Oper Temps pleinAbout Oper We are a leading European Fintech, aiming to digitize mortgage origination for lenders and ultimately providing the best experience for borrowers. One way in which we do this is by providing personalised journeys for borrowers and lenders, which eliminate paperwork, increase transparency, and alleviate borrower anxiety. We are currently...
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Regional Sales Manager
il y a 3 semaines
Antwerp, Belgique Compressor Products International Temps pleinWho are we?Howden Maintenance Partners is the market leader in the Benelux for the maintenance, repair and overhaul of all electrical and mechanical rotating machines at the customer's location or in one of our branches. With more than 230 experienced employees and a total shop floor capacity of 20,000 m, Howden Maintenance Partners is the perfect partner to...
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Customer Support Representative
il y a 4 semaines
Antwerp, Belgique Oper Temps pleinAbout OperWe are a leading European Fintech, aiming to digitize mortgage origination for lenders and ultimately providing the best experience for borrowers. One way in which we do this is by providing personalised journeys for borrowers and lenders, which eliminate paperwork, increase transparency, and alleviate borrower anxiety. We are currently...
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Customer Application Consultant
Il y a 2 mois
Antwerp, Belgique OMP Temps pleinYour challenge "> Your team As our new Customer Application Consultant, you will be part of the Customer Services team. Customer Services watches over business continuity. The team solves issues before they turn into problems and ensures flawless maintenance and upgrades. It provides the hotline user support, documentation, and long-term...
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Customer experience specialist
il y a 3 semaines
Antwerp, Belgique Page Personnel Temps pleinmijn klant is een toonaangevende groothandel gespecialiseerd in accessoires en onderdelen voor huishoudelijke apparaten. Met bijna 60 jaar ervaring biedt het bedrijf een breed assortiment van meer dan 200 merken en werkt het nauw samen met klanten om efficiënte oplossingen te bieden voor zowel winkels als webshops. Functieomschrijving Begin je dag met een...
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Customs Process Administrator Operations
il y a 4 semaines
Antwerp, Belgique Maersk Temps pleinThink Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs...
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Customs Process Administrator Operations
il y a 4 semaines
Antwerp, Belgique Maersk Temps pleinWe offer We’re on a landmark journey to simplify global trade. It brings the chance to have a major impact on the world economy, but also, on your career development. Energizing and pioneering, this is an environment that keeps you motivated. You’ll be joining a genuinely diverse, talented team that’s passionate about being there for customers and...
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Sales Representative Frames
il y a 3 semaines
Antwerp, Belgique EssilorLuxottica Temps pleinWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...
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Sales Associate
il y a 2 semaines
Antwerp, Belgique Ralph Lauren Temps pleinPosition Overview WHAT WE OFFER Boeiende carrièremogelijkheden Competitief arbeidsvoorwaardenpakket en korting op producten Een werkomgeving waarin je jezelf kan zijn Essential Duties & Responsibilities WHAT YOU’LL DO One team focused on the consumer Bied een buitengewone klantervaring om de verkoop te stimuleren Communiceer...