Senior Leader CRM Salesforce
il y a 2 semaines
What's our story?
Novera Solutions (part of the Synapse Group) is a top-tier CRM & Salesforce consulting firm in Belgium.
Novera is transitioning from a startup phase to an ambitious growth stage. To accelerate our expansion, we're seeking a commercially-driven Senior Leader who can win strategic deals, expand our client portfolio, and own the delivery of high-impact CRM projects. Your leadership will directly influence our revenue growth and market dominance.
Our core business lies in guiding mid-market and corporate clients through complex CRM transformations - from vision to execution.
Our culture is built on core values of human-centric leadership, entrepreneurship, excellence, and customer success. We are looking for a dynamic leader who can drive business development, ensure project delivery, and nurture high-performing teams.
This role is strategic and offers a clear path to partnership, driven by your performance and impact.
What will you do?
- Identify, approach and convert potential clients, understand their needs, and craft tailored CRM solutions.
- Own the client relationship and guide their CRM vision across all related business processes.
- Provide strategic advice on sales, service, and marketing alignment within a CRM framework.
- Oversee CRM project lifecycles - from initial scoping to final delivery - ensuring excellence throughout.
- Own the commercial pipeline - from opportunity sourcing and pitch development to deal closure and client onboarding.
- Collaborate on marketing and thought leadership activities to create campaigns that drive leads and position Novera as a CRM authority.
- Contribute to strategic and operational management activities across the company.
Who is the perfect match?
Whether you come from a consulting background with business development experience, or vice versa, this role is for professionals who blend business development with strategic thinking with delivery excellence.
Experience & Expertise
- At least 8 years of experience in the Salesforce consulting market (in consulting and/or business development roles), or alternatively strategy, IT or CRM services in digital transformations.
- Deep knowledge of the CRM ecosystem (preferably Salesforce) and proven strategic thinking around CRM implementations.
- Track record in identifying, converting, and growing client accounts.
- Proven ability to manage and oversee complex digital transformation projects.
Leadership & Business Acumen
- Ability to mentor, develop and manage high-performing consulting teams.
- Strong commercial drive with a successful track record in outbound business development and sales within a consulting environment.
- Experience in navigating customer environments, managing stakeholders and solving complex problems.
- Experience in managing P&L and contributing to strategic growth.
- Excellent communication, organizational, and problem-solving skills.
Entrepreneurial Spirit
- Proactive, result-driven, and eager to take ownership.
- Thrives in a dynamic, fast-paced environment with shifting priorities.
Others
- Fluent in English, and either Dutch (preferred) and/or French.
- A deep understanding of the Belgian IT & consulting market.
- Willingness to join our office in Zaventem several times a week.
What's in it for you?
- Leadership Role: Join as a Leader with the potential to become a Partner based on your achievements.
- High-impact role with commercial ownership, and visibility across the Synapse Group.
- Growth Opportunity: Be part of a company transitioning to the next level, with the freedom to shape its future.
- Attractive Compensation: Competitive salary with performance-based incentives and equity/partnership opportunities.
- Innovative & Collaborative Culture: Work with a team that values excellence, entrepreneurship, and human-driven leadership.
- Strategic Impact: Play a key role in expanding our footprint in the Belgian market and beyond.
Are you ready to take on this challenge and grow with us? Let's build the future together
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