System Engineer

The Terumo Europe ICT team, based in Belgium, serves as a strategic technology partner for colleagues and customers across the EMEA region. As a shared service organisation, we deliver reliable, innovative, and secure IT solutions that support business growth and enable operational excellence. Our department brings together diverse expertise across two core areas:

• Infrastructure, Operations & Networking, ensuring a stable, connected, and high-performing technology environment.
• Applications, Enterprise Architecture & Analytics, driving digital innovation, business process optimisation, and data-driven decision making.

Supporting both teams is our Information Security Office, operating with a regional scope to safeguard information, strengthen resilience, and promote a culture of security throughout the organisation.

As Terumo continues its global growth journey, the ICT organisation is evolving alongside it. We are currently transforming our operating model, refining roles and responsibilities, and strengthening collaboration across regions to build a truly global ICT function. T

his creates exciting opportunities for professionals who enjoy shaping the future, embracing change, and making a meaningful impact on an international scale.

We are looking for a System Engineer with a strong hands‑on networking focus (Cisco) to join our IT Operations team. Working in a hybrid infrastructure environment spanning on‑premises technologies and Microsoft Azure, you will help ensure the stability, security and continuous improvement of our infrastructure landscape across the EMEA region. As part of a growing team, you will work closely with architects, engineers and external service partners to support infrastructure changes, review technical solutions and contribute to the resolution of complex incidents across both IT and OT environments. While the role offers broad exposure to infrastructure, cloud and core services, networking will be your main area of focus. You will play an active role in troubleshooting and resolving network, firewall and connectivity issues, particularly within Cisco environments. Operating within an outsourced delivery model, you will collaborate closely with service providers who manage day‑to‑day operations, while contributing technical expertise, supporting improvement initiatives and helping to ensure high‑quality service delivery. This role is ideal for an engineer who enjoys hands‑on technical work, wants to broaden their infrastructure knowledge and thrives in a collaborative international environment.

Job Responsibilities

Networking & Connectivity (Primary Focus)

As part of the IT Operations team, you will play a key role in maintaining and improving Terumo Europe's network environment, with a strong focus on hands‑on networking activities.

• Troubleshoot and resolve complex network and firewall issues, including connectivity, latency and segmentation challenges
• Work with Cisco networking technologies, including switching, routing, VLANs and access controls
• Analyse network traffic and performance to identify issues and opportunities for improvement
• Support network segmentation initiatives across IT and OT environments
• Review and validate firewall configurations and connectivity requirements
• Collaborate with colleagues and partners to deliver reliable and secure network services

Alongside your networking responsibilities, you will contribute to the management and continuous improvement of a broad infrastructure landscape spanning on‑premises and cloud environments.

• Support Windows Server environments, on‑premises infrastructure and Microsoft Azure services
• Review and validate infrastructure changes and implementations delivered by external partners
• Contribute to infrastructure improvement initiatives and operational excellence
• Support the resolution of complex technical issues and critical incidents when required

You will contribute to the management and evolution of Terumo's hybrid cloud environment.

• Support and review Azure Virtual Machine deployments and related infrastructure services
• Work with Azure networking components, including Virtual Networks (VNets), subnets and Network Security Groups (NSGs)
• Assist with hybrid connectivity solutions and cloud integration activities
• Support identity integration between Active Directory and Microsoft Entra ID

Identity & Core Services

You will help maintain the core infrastructure services that support users and business operations across the organisation.

• Support Active Directory and Microsoft Entra ID environments
• Contribute to the management of core infrastructure services such as DNS, DHCP and NTP
• Help ensure t