Motor Claims Handler

Il y a 2 jours

Brussel Hoofdstad, Belgique Axis Group Temps plein 55 000 € - 90 000 € Contrat

Are you an analytical thinker with a passion for customer-focused work? As an Auto Claims Manager, you’ll play a crucial role in supporting customers and insurance brokers throughout the claims filing process. You’ll be responsible for determining liability and maintaining valuable relationships. Our client offers not only a competitive salary with flexible benefits but also the opportunity for continuous professional development. With the option to work from home and an inspiring wellness program, this is the perfect opportunity to give your career a boost.

  • You provide telephone support to the insurance agent and the client during the claims filing process and the subsequent handling of the case;
  • You verify coverage and determine liability during the initial phone call;
  • You apply industry standards (such as RDR, IADC, etc.) and adhere to the agreed-upon deadlines and quality objectives for the team;
  • You maintain good relationships with internal advisors (experts, technical inspectors, etc.) as well as with clients and brokers.
  • Possesses a sharp analytical mind and is able to filter relevant information from files;
  • Is passionate about providing exceptional service to clients and knows how to build strong, trusting relationships with contacts to achieve this;
  • Is proactive and solution-oriented, with a good dose of empathy;
  • Is not afraid to take initiative and make well-considered decisions;
  • Holds a bachelor’s degree, preferably in economics. Another degree combined with strong motivation and/or relevant experience is also a plus The rest will be learned during the onboarding process.
  • An attractive compensation package with various benefits, some of which you can choose based on your preferences. Think of a company car, extra vacation days, or supplemental insurance—the choice is yours
  • Your well-being is a top priority. That’s why our client offers an inspiring and active wellness program that’s open to all employees;
  • Take advantage of flexible work hours and the option to work from home up to three days a week. Our client makes this possible;
  • Continuously develop yourself with an extensive range of training and educational opportunities. This way, you’ll expand your skills and give your career a positive boost;
  • At our client, there’s room to change roles and foster your personal growth. Your career, your decision;
  • You’ll join a vibrant and sustainable work environment, where the office layout fosters collaboration and gives you the opportunity to focus fully on your work.