Retail Performance Specialist
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We are looking for a proactive and analytically minded Retail Performance Specialist to support a nationwide retail operator across a multi-site service network. This role sits at the crossroads of location performance, customer experience, and operational follow-up, helping the organization make smart, evidence-based decisions about where and how the network should evolve.
Why apply?
- A role with high visibility and real impact, influencing how a critical national service is deployed and improved
- A cross-functional position with exposure to Operations, Finance, Real Estate/Expansion, Marketing and Insights
- A chance to join a growing organization where your analyses directly support strategic decisions and on-the-ground execution
- A mix of desk-based analysis and field reality, giving you a complete view of network performance
Your tasks and responsibilities?
- Build and maintain a strong understanding of the network footprint: performance patterns, local context, and site-level dynamics
- Monitor network KPIs and identify trends, anomalies, recurring issues and structural performance gaps
- Combine internal data with external signals (mobility flows, retail zones, accessibility, local demand drivers) to explain performance and anticipate risks/opportunities
- Evaluate the potential of current and future sites and support decisions on openings, relocations, upgrades or discontinuations
- Prepare clear business cases (cost/benefit, profitability drivers, customer impact, operational feasibility) to support governance decisions
- Contribute to dashboards, recurring reporting and recommendations that enable consistent decision-making
- Support discussions around commercial and rental terms in collaboration with relevant stakeholders
The ideal profile?
- Bachelor’s or Master’s degree, with 5+ years of relevant experience in retail network performance, expansion, multi-site operations, consulting, or a comparable analytical role
- Strong analytical skills and the ability to translate numbers into clear narratives and actions
- Comfortable building structured presentations and decision-ready outputs (Excel/Sheets, PowerPoint/Slides, basic BI is a plus)
- Fluent in Dutch and French; professional working knowledge of English for internal collaboration
- Experience with location strategy, commercial real estate, or geomarketing is a strong asset (but not mandatory)
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