We Want You in Ghent – German
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We are looking for German and Dutch speaking Customer Advisors to join a global support team for Volvo Trucks in Ghent. In this role, you will provide professional customer support and ensure high-quality service delivery in an international environment.
The first month of training is fully on-site. After training, the role continues in a hybrid model.
Key Responsibilities
- Handle customer inquiries via phone, email, or chat
- Provide accurate information and support regarding services
- Ensure high levels of customer satisfaction
- Follow company procedures and service standards
- Work in a 24/7 rotational shift system
- Collaborate with internal teams to resolve customer requests
Requirements
- German and Dutch language skills (professional level required)
- Strong communication and customer service skills
- Ability to work in a 24/7 rotational shift system
- Problem‑solving mindset and attention to detail
- Team‑oriented approach and adaptability
- Previous customer service experience is an advantage
What We Offer
- Competitive salary package
- Structured onboarding and training (fully on‑site first month)
- Hybrid working model after training
- International and stable working environment
- Career development opportunities within a global company
Application
Interested? Apply now or send your CV to: pinar.akpulat@cbtalents.org
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