Customer Account Relations

Il y a 4 jours

Etterbeek, Brussel-Hoofdstad, Belgique UNIQUE Temps plein 32 000 € - 42 000 € Contrat

Would you like to join an international organisation in Brussels and gain valuable experience in the banking sector? We are looking for a Customer Account Relations & Support Assistant to join a dynamic team as part of a maternity leave replacement.

You will work in a structured environment within a team of 4 people,contributing to the smooth management of customer accounts and administrative processes.

Main Responsibilities

  • Manage the opening and closing of current accounts based on client requests
  • Analyse official documents related to company structures (articles of association, mandates, etc.)
  • Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
  • Update and maintain client files (legal documents, company data, authorised signatories)
  • Monitor and verify client profiles within internal systems
  • Prepare and submit regulatory reports (BNB, FSMA, etc.)
  • Manage official communication with clients
  • Provide daily customer support
  • Coordinate with various internal departments (IT, Compliance, etc.)