Customer Account Relations
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Would you like to join an international organisation in Brussels and gain valuable experience in the banking sector? We are looking for a Customer Account Relations & Support Assistant to join a dynamic team as part of a maternity leave replacement.
You will work in a structured environment within a team of 4 people,contributing to the smooth management of customer accounts and administrative processes.
Main Responsibilities
- Manage the opening and closing of current accounts based on client requests
- Analyse official documents related to company structures (articles of association, mandates, etc.)
- Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures
- Update and maintain client files (legal documents, company data, authorised signatories)
- Monitor and verify client profiles within internal systems
- Prepare and submit regulatory reports (BNB, FSMA, etc.)
- Manage official communication with clients
- Provide daily customer support
- Coordinate with various internal departments (IT, Compliance, etc.)