IT & AV Engineer
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Overview
As our IT & AV Engineer, you will work in partnership with our Regional IT Director, General Manager and Senior Executive team to provide a dedicated in-house IT service for our property in Brussels. The IT & AV Engineer oversees all aspects of IT and AV infrastructure and services that support the property, ensuring the highest standards of security and compliance to protect data and systems. While a significant portion of systems will be monitored by the Centralized Services teams, this role focuses primarily on hands-on tasks rather than managing the systems directly.
Responsibilities
- Provide user support and ensure seamless integration of network and LAN hardware components.
- Maintain proper functionality of IT systems and hardware.
- Manage IT contracts and maintenance schedules.
- Deliver AV and technical support for guestrooms and events.
- Note: AV support is not part of the Centralized Services team’s scope of involvement.
- Collaborate with stakeholders to support high-volume, high-energy operations and work effectively both independently and as part of a team.
Qualifications & Experience
- Minimum of 3+ years’ progressive experience within an IT/AV Support, Technician or IT Manager role gained within a similar hospitality environment in Brussels or the wider Benelux region.
- Hotel experience with strong project management skills (including system implementation and setting up of IT protocols).
- Solid understanding of LAN networks, servers, carriers and firewalls.
- Experience with a range of hotel systems (Opera PMS, POS, hotel applications and interfaces).
- Well-versed in guest room technology with a working knowledge of AV equipment.
- Understanding of Belgium GDPR and Data Protection requirements.
- Strong organizational skills and ability to work within tight deadlines, both individually and in a team.
- Fluency in English; Dutch or French in addition to English is preferred.
- All applicants must be eligible to live and work in the European Union. Documentation of eligibility will be required prior to employment.
Contract & Benefits
- Contract: CDI (Contrat à Durée Indéterminée)
- Benefits: 20 Days Holiday + Public Holidays, Meals on Duty, Worldwide Travel Discounts via The Standard Advantage platform, Employee & Family Rates across all Standard and Bunkhouse properties, In-house Experience Programme, F&B Discounts of 25%, Recruitment Referral scheme, Local Transport benefit, Eco-vouchers, Social Committee with regular monthly social activities.
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