Support Specialist

Il y a 2 jours

Zaventem, Vlaams-Brabant, Belgique Editx Temps plein 32 000 € - 46 000 €/an

Less ticket handling, more ownership.Take responsibility for the full IT support scope and make a real impact across the business.

Our partner, an established professional services firm, is looking for an IT Support Specialist to strengthen its internal IT team.

Supporting a large network of professionals, IT plays a key role in keeping the business running smoothly.

What makes this opportunity different?

You won't be one of many people handling a small piece of the puzzle. You'll work closely with one teammate, sharing responsibility for the company's day-to-day IT operations and taking ownership of issues from start to finish.

Support Specialist - Tasks & Responsibilities

  • Take ownership of IT supportby handling day-to-day technical requests and resolving incidents across the organisation, from initial diagnosis to final resolution.
  • Troubleshoot across the IT environment, including workstations, laptops, software, user accounts, connectivity and Microsoft 365.
  • Manage a broad range of IT activities, adapting to business needs rather than working within a rigidly defined scope.
  • Support colleagues throughout their IT journey, from onboarding and equipment setup to access management and ongoing technical assistance.
  • Keep IT operations running smoothlyby following up on incidents, documenting solutions and identifying opportunities for improvement.
  • Work as a close-knit duo, sharing knowledge and responsibilities with your teammate while taking initiative and contributing to decisions about everyday IT operations.