Logistics Coordinator EMEA

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Date: Oct 16, 2026

Location: Brussels, BE

Job Band: Job Band 13 (JB13)
Hiring Manager: Jani James
Lead Recruiter: Paulina Piotrowska
Country: Belgium

Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.

JOB SUMMARY

EMEA logistics coordinator is responsible for managing all aspects of shipping routes and delivery. As a logistic coordinator, customer satisfaction is key priority, considering that our products are saving lives. Additionally, a logistic coordinator is well-versed in supply management principles and practices. He/she should work proactively as well as respond immediately to logistics complaints. He/she is responsible for driving continuous improvement initiatives.

He/she should lead Logistics projects and actively contributes to activities related of process efficiency, cost reduction, performance optimization, data management, etc.This role requires partnering with vendors and internal stakeholders within EMEA and working closely with the Global Team and counterparts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Logistics

• Perform root cause analysis of the late shipments and drive corrective actions (OTIF report).
• Lead complex export and import process, involving export licenses, customs clearance, temporary export, VAT (tax) recovery, etc.
• Build and maintain the relationship with logistics providers, by participating into MBRs and QBRs.
• Monitor and manage the evolution of freight costs in line with budget.
• Manage process for insurance claims/liability claims on inventory shrinkage (stock damage, loss, etc. by service providers).
• Produce Supply Chain KPl's on cost, volume, quality, service levels (weekly, monthly, quarterly and ad hoc).
• Manage Logistics function related to logistics invoice verification and pre-approval and complaint handling.
• Support process of monitoring electronic communication between SAP and the warehouse (IDOCS) as well as communication from warehouse towards carriers.
• Support activities related to compliance of our products and flow (temperature controlled, Dangerous goods shipments, etc).
• Support intercompany shipments flow to other regions outside EMEA.
• Support in Logistic transportation and warehouse supplier RFQs
• Support in conducting market research to identify opportunities for logistics process optimization and potential cost reduction, prepare cost-benefit analysis, support any business case preparation

Analysis

• Responsible for collecting and analyzing EMEA figures related to transportation and warehouse services; highlight main problems and areas of concerns.
• Consolidate complex data into management summaries, trends and patterns; ensure right visibility of data
• Responsible for performing trend and budget analysis for EMEA region to drive improvements in cost and performance
• Responsible for analyzing Sales Inventory, Operation and Planning (SIOP) to improve efficiency of services
• Work closely with EMEA Logistics Manager and other departments and stakeholders: To support process improvements To support cost control initiatives To develop cross functional collaboration
• Responsible in providing and sharing reports of: transport and warehouse (daily, weekly, & monthly)
• Actively participate in projects related to automate Supply Chain flow of processes and data management
• Support process mapping and documentation, by owning, developing and updating Standard Operating Procedures (SOPs)
• Conduct approval review and resolution of logistics invoices under dispute
• Contribute and drive various ad hoc projects, such as high inventory analysis, drop shipments costs comparision and transport exception handling.
• Responsible for analyzing logistics Costs & KPI’s for the entire EMEA region and work with Regional Logistics Coordinators for driving positive impact

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor or master’s degree

Experience

• Experience in logistics/freight planning.
• Knowledge of SAP – at least the MM module.
• Advanced knowledge of data analysis tools.
• Excel, user with the ability to analyze and manipulate data in Excel and provide meaningful information.
• Experience with reporting, interpretation and analysis of Logistics Key Performance indicators.
• PowerBI experience

Skills

• In line with Terumo Core Values:
  • Respect - Appreciative of others
  • In