End-to-End Service Level
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Brevco Services is seeking a Service Delivery professional to monitor end-to-end service delivery, ensuring engagement across delivery entities and value realization. The role requires coordinating with SDMs, customers, and data analysts while driving SLA discussions and KPI reporting.
The successful candidate will manage KPI catalogs, promote cross-team collaboration, and serve as the main customer contact for Service Level activities, translating KPI needs into actionable, automated reporting.