First-Line IT Support Engineer

Il y a 3 jours

OostVlaanderen, Oost-Vlaanderen, Belgique In4Matic Temps plein 30 000 € - 45 000 €/an

In4Matic is seeking a first-line Service Desk Engineer to join its IT support team. You will be the initial contact for users with IT issues, combining strong communication with a practical, solution-focused mindset to handle requests from contact to resolution.

Responsibilities include incident registration, first-contact diagnosis, proactive updates, ticket follow-up, and escalation when needed. Fluent Dutch and English are required, with French advantageous, and ITIL knowledge a plus.