Inside Sales Associate Specialist

Job Description - Inside Sales Associate Specialist (Industrial, DACH) (30012155)

Job Description

Description

Why Ansell?

Ansell is a leading global provider of protection solutions. We design, develop, and manufacture a wide range of products that meet the ever-changing needs of our markets and industries. Protection is our primary concern, as millions of people around the world depend on Ansell in their professional and personal lives.

The Associate Specialist Inside Sales is primarily responsible for promoting and selling Ansell’s products and services in order to achieve or exceed Sales targets within the assigned territory/account portfolio. They build strong relationships with the end user and distributor network to facilitate sales and train distributors’ sales force to achieve this.

This role consists of 2 main areas:

1. Account management of a dedicated portfolio of distributors. (Maintain & develop the revenue, protect the margins, maximize profit, up/cross sell, create value, manage those accounts end to end, execute conversions) Direct sales, prospection, acquisition of new customers, retention of existing accounts, sales of Excess and Obsolete stocks

2. eCommerce, Sales and Marketing activities execution: web/events, lead management, pipeline management.

RESPONSIBILITIES

Management of a portfolio of distributors/partners in Germany & Austria and grow the revenue (maintain and develop existing business + acquire new opportunities, close new deals).

Monitor performance of and liaise with distributors to maximize profit with the distributor/end-user networks

Formulate sales/win plans and objectives on a monthly/quarterly basis and execute them within the region. Prepare all relevant sales plans, budgets, reports and forecasts and ensure they are presented in a timely manner to line manager and other concerned departments

Achieve Marketing and Sales campaigns, and ensure that marketing activities are followed up in the field

Build effective relationships with segmented customers by maintaining regular contact and have a solid understanding of the customers’ business needs and ensure an optimal coverage

Act as internal CRM specialist and manage the CRM database to ensure customer data accuracy. Conduct a continuous account profile with the Sales Leaders and key end-users from which appropriate market strategies can be developed by recoding all relevant data in the CRM system and ensure accuracy and detail of data captured within the defined CRM

Work closely with the Field Sales team to achieve the sales objectives and to regularly update Field Sales/regions on the internal Sales activities progress. Build and maintain effective stakeholder relationships with internal stakeholders and colleagues

Work closely with the Marketing Team to support and execute Marketing/Event campaigns

Work closely with customer experience, monitor trade expenditure and reporting of customer complaints information via the Quality department

Ensure that all sales business is conducted within relevant legislation, defined trading terms and in accordance with company policy and ethical standards

Monitor competitor activities in the market and in distribution channels and develop appropriate strategies to deal with the situation in conjunction with sales leaders

Cover Territory Sales Managers portfolio’s when necessary (absences…)

Report Inside Sales activities performance to the Sales Manager

Give commercial support to the sales team to manage the territories efficiently (targeted campaigns…)

Support GSC (Global Supply Chain) to optimize the stocks by selling Excess and Obsolete stocks (E&O)

Participate to external events and field visits (occasionally)

Attend quarterly Sales Meeting organized by the regions (results presentation, provide with business updates and progress..)

Maintaining updated knowledge of Ansell’s products and services.

KEY POSITION REQUIREMENTS

Education

Bachelor’s degree or equivalent (experience)

Experience

Confirmed experience in sales/commercial functions (in an international framework is a plus)

Knowledge and skills

Excellent telephone and written skills to communicate by phone and email + familiar with virtual interactions technologies (Video calls…) ·

Experience in engaging in business-to-business selling

Fast learner, must be able to deal with technical product information

Experience of using business management systems (SAP/CRM)

• Good use of MS Office (Microsoft word, Excel, Outlook, PPT…)
• Ability to demonstrate strong customer facing communication skills both to develop rapport and utilize questioning techniques to assess and develop opportunities, while maintaining a client service orientation<