Global Director, Customer Success

Il y a 2 jours

Brussel Hoofdstad, Belgique Prophix Temps plein 120 000 € - 180 000 € Contrat

Prophix is seeking a Director of Customer Success to lead a global team across regions and product lines. You will own retention, growth targets, and customer health metrics, shaping global CS strategy and partnering with executives to deliver outcomes.

This role emphasizes people-first leadership and cross-functional collaboration to scale customer relationships worldwide. You will drive renewal strategies, customer adoption, and AI-enabled initiatives to elevate the customer experience while