Global Director, Customer Success — Hybrid
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Prophix is seeking a Director of Customer Success to lead a high-performing, global CS organization spanning regions and product lines. You will drive retention, expansion, and customer value while shaping the global CS strategy and reporting to the VP of Customer Success.
You will coach and develop CS managers, own health metrics, and partner with cross-functional teams to enable scalable, data-driven customer outcomes. Hybrid work and international travel are expected.