Retail Sales Advisor M/W
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Liva (formerly 50.8 Shop) is a premium retail destination dedicated to four core universes: photography, audio systems, home cinema and sport optics.
Based in Brussels, we support demanding customers through expert advice, curated premium brands, and a strong focus on customer experience.
Our selection includes internationally recognized brands such as Leica, Hasselblad, Devialet, Pantheone Audio and more high end photography and audio brands.
Key Responsibilities
- Welcome customers and understand their needs, expectations, and use cases
- Provide tailored advice across our product categories
- Present, explain, and demonstrate products in-store
- Support the full sales process, from first contact to after-sales follow-up
- Develop and maintain relationships with existing customers, including proactive follow-up regarding new products, services, and relevant opportunities
- Identify and develop new customer opportunities during quieter periods through outreach, networking, and proactive prospecting activities
- Contribute to visual merchandising and maintain high presentation standards throughout the store
- Assist with daily operational tasks, including merchandise reception, stock organization, and occasional preparation of online orders for shipment
- Contribute to occasional events, product presentations, and brand activations, ensuring a high-quality customer experience
- Ensure the retail space remains clean, organized, and aligned with Liva's premium standards
- Deliver a high-quality customer experience at every stage of the customer journey
Profile
- Experience in premium retail, hospitality, or other customer-facing environments
- Strong sense of service and attention to customer experience
- Genuine interest in premium products and technology (photography and audio)
- Curiosity for our core universes: photography, audio, sport optics, home cinema
- Ability to provide clear, relevant, and personalized advice to a demanding clientele
- Organized, proactive, autonomous, and team-oriented
- Comfortable balancing customer interaction with operational responsibilities
- Excellent communication and interpersonal skills
- Affinity with premium or luxury retail environments
- Fluency in French or Dutch is required, along with a good command of English
- Full proficiency in both French and Dutch is a strong advantage
What We Offer
- A role within a premium, product-driven retail environment
- The opportunity to work with some of the most respected brands in imaging and audio
- A dynamic and passionate team with a strong product and service culture
- A customer-focused environment where expertise and service quality are central
- Competitive compensation aligned with experience and profile
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