Internal Technical Sales Advisor
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Internal Technical Sales Advisor
Als Internal Technical Sales Advisor combineer je commercieel inzicht met technische kennis. Je ondersteunt elektrische installateurs bij hun dagelijkse activiteiten, denkt actief mee over geschikte oplossingen en bouwt duurzame klantenrelaties op.
Je bent een belangrijk aanspreekpunt voor klanten en zorgt ervoor dat hun vragen, bestellingen en technische behoeften op een professionele en efficiënte manier worden opgevolgd.
Jouw verantwoordelijkheden
- Je biedt commerciële en technische ondersteuning aan klanten via verschillende communicatiekanalen.
- Je analyseert de behoeften van klanten en werkt passende oplossingen uit op basis van een uitgebreid elektrotechnisch productassortiment.
- Je stelt offertes op, bespreekt deze met de klant en volgt ze nauwgezet op met als doel de offerte om te zetten in een bestelling.
- Je verwerkt goedgekeurde bestellingen en zorgt voor een correcte administratieve opvolging.
- Je verstrekt technisch advies en schakelt indien nodig interne specialisten in om klanten zo goed mogelijk te begeleiden.
- Je volgt de logistieke afhandeling van bestellingen op, bewaakt de levertermijnen en informeert klanten over de voorraadstatus, geplande leveringen en lopende opdrachten.
- Je detecteert commerciële opportuniteiten, stelt aanvullende producten voor en informeert klanten over relevante promoties en commerciële acties.
- Je werkt nauw samen met collega's van het interne salesteam, de commerciële buitendienst, de logistieke afdeling en externe leveranciers.
- Je rapporteert aan de Branch Manager en draagt actief bij aan de commerciële doelstellingen van het team.
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