IT Business analyst
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Information and Communication Agent - IT user engagement
in DG BUDG of the European Commission
Job title: IT Business Analyst - SUMMA expert
Domain: Communication and Publication
Where : Unit R3 - User Service Management for Corporate Financial and Accounting Systems, Brussels
Function Group : FG IV
Contract Type : 3b
Express your interest until : 18/09/2026 - 12.00 (Brussels time)
Unit R3 oversees the continuity and reliability of service for corporate financial and accounting information systems, ensuring smooth operations, compliance, and high-quality data for all users and stakeholders across the EU entities.
R3 performs the following activities:
- User Support, Testing, and Deployment:
- Coordinates the alignment of solutions with financial and accounting rules and business requirements to support budget implementation and financial processes, ensuring business continuity.
- Provides support to the user community through two levels of assistance: the first line User Experience Helpdesk and the second line Unified Service Management, aimed at resolving issues efficiently with analysis and prioritization.
- Ensures continuity, user confidence, and…
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