Front Office Trainee
Il y a 2 jours
Brussel Hoofdstad, Belgique
Brussels Hotels Association (BHA)
Temps plein
11 000 € - 15 000 € Contrat
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Offre d'emploi
Front Office Trainee
We are looking for a Front Office Intern to join our team starting in January 2027.
Responsibilities
- Welcoming guests and assisting with check-in, room assignment, and key activation.
- Coordinating with the Housekeeping team regarding room availability and guest requests.
- Handling guest calls, emails, messages, and inquiries in a professional manner.
- Providing guests with information about the hotel, its services, and local points of interest.
- Assisting with check-outs, payment processing, and resolving billing inquiries.
- Confirming reservations and cancellations, and preparing daily arrival and departure reports.
- Supporting the Front Office team in ensuring Marriott service standards are consistently delivered.
Type
Front Office
Localisation
Bruxelles
Type De Contrat
Stage
Contrat
Temps plein
Expérience
1 à 2 ans
Langue(s)
Anglais
Compétences Requises
- Proactive, motivated, and eager to learn.
- Excellent communication and interpersonal skills.
- Customer-oriented with a professional and positive attitude.
- Organized, flexible, and able to work efficiently in a fast-paced environment.
- Fluent English is required; any additional language is a strong asset.