Front Office Trainee

Il y a 2 jours

Brussel Hoofdstad, Belgique Brussels Hotels Association (BHA) Temps plein 11 000 € - 15 000 € Contrat

Offre d'emploi

Front Office Trainee

We are looking for a Front Office Intern to join our team starting in January 2027.

Responsibilities

  • Welcoming guests and assisting with check-in, room assignment, and key activation.
  • Coordinating with the Housekeeping team regarding room availability and guest requests.
  • Handling guest calls, emails, messages, and inquiries in a professional manner.
  • Providing guests with information about the hotel, its services, and local points of interest.
  • Assisting with check-outs, payment processing, and resolving billing inquiries.
  • Confirming reservations and cancellations, and preparing daily arrival and departure reports.
  • Supporting the Front Office team in ensuring Marriott service standards are consistently delivered.

Type

Front Office

Localisation

Bruxelles

Type De Contrat

Stage

Contrat

Temps plein

Expérience

1 à 2 ans

Langue(s)

Anglais

Compétences Requises

  • Proactive, motivated, and eager to learn.
  • Excellent communication and interpersonal skills.
  • Customer-oriented with a professional and positive attitude.
  • Organized, flexible, and able to work efficiently in a fast-paced environment.
  • Fluent English is required; any additional language is a strong asset.