Front Office Trainee

The Hotel. Brussels is hiring through Hosco in Brussels. Would you like to experience contemporary elegance in the heart of Brussels? Located just a stone's throw from the European institutions, The Hotel. Brussels welcomes you into its world. This luxury hotel combines sophisticated design, premium facilities and spectacular views over the heart of the Belgian capital. Join us as a Front Office Trainee and become an ambassador for outstanding guest service. You will offer the first smile, create the first impression and serve as an attentive guide throughout each guest's unique stay.

Your responsibilities

• Welcome our guests with a warm smile upon their arrival at the hotel, creating an unforgettable first impression.
• Master the art of check-in and check-out.
• Answer telephone calls politely and efficiently.
• Become our local expert by sharing Brussels’ best addresses and hidden gems, helping our guests enjoy a truly unique experience.
• Manage reservations and special guest requests with ease, ensuring that every stay is personalised and memorable.
• Work closely with the hotel’s other departments to deliver an outstanding guest experience at every stage of their stay.

Who are we looking for?

You are fluent in both English and French and can communicate confidently with our international guests. Dutch or any additional language is a plus You do not necessarily need to be studying Hospitality Management. What truly matters is your outgoing personality and passion for guest service. You have an internship agreement for 2026 and are available for a minimum period of three months, five days per week.

What can you expect from an internship at The Hotel. Brussels?

• You will have the opportunity to learn from an experienced team in a prestigious environment.
• You will develop practical skills in hotel operations and guest service.
• You will be able to take part in internal training sessions and networking events.
• For students living abroad, we provide financial support towards accommodation through an internship allowance of up to €750 per month.
• You will receive a complimentary lunch every time you are on duty.

Working hours and professional environment

• Your schedule will include shifts from 7:00 a.m. to 3:00 p.m. and from 3:00 p.m. to 11:00 p.m.
• You may also be required to work at weekends and, exceptionally, during the night, subject to approval from your educational institution.

Collaborative working environment

• Join a dynamic and supportive team that encourages the exchange of ideas and creativity.

A well-being-focused company culture

• Join a company that values your well‑being through initiatives such as mental health programmes, wellness activities and more.

Discounts on products and services

• Did you know that The Hotel. Brussels is part of the Pandox investment group? We also own and operate several other hotels in Belgium, including DoubleTree by Hilton Brussels City, Hilton Brussels Grand Place, Holiday Inn Brussels Airport and Hotel Indigo Brussels - City.
• Enjoy attractive discounts on rooms and restaurants across our various properties.

Responsible initiatives

• Contribute to corporate projects and initiatives focused on social and environmental responsibility.

Recognition programmes

• Be recognised and rewarded for your contributions through our recognition and reward programmes.

At The Hotel. Brussels, we value diversity, inclusion and equal opportunities. If you have a disability and require any reasonable adjustments during your internship, please do not hesitate to let us know.

Tu veux vivre l'élégance contemporaine au cœur de Bruxelles ?The Hotel. Brussels, situé à deux pas des institutions européennes, t’ouvre ses portes. Cet hôtel de luxe allie design raffiné, équipements haut de gamme et une vue spectaculaire qui te plonge au cœur de la capitale belge.

Tes missions

• Accueillir nos clients avec un sourire chaleureux dès leur arrivée à l'hôtel, créant ainsi une première impression inoubliable.
• Devenir un maître dans l'art du check-in et du check-out.
• Répondre avec courtoisie et efficacité aux appels téléphoniques.
• Devenir la référence locale : partager les meilleures adresses et petits secrets de Bruxelles pour que nos clients vivent une expérience unique.
• Jongler avec les réservations et les demandes spéciales des clients avec aisance, garantissant que chaque séjour soit personnalisé et mémorable.
• Travailler en étroite collaboration avec les autres départements de l'hôtel pour créer une expérience client incomparable à chaque instant.

Notre recherche :

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