Hotel Operations Lead: Guest Care

Mercure Antwerp City South zoekt een Maintenance Supervisor die technisch talent combineert met organisatorisch inzicht. Je voert dagelijks onderhoud uit aan kamers, publieke ruimtes en technische installaties en zorgt dat de technische dienst operationeel blijft.Je coördineert de planning, beheert bestellingen en stuurt externe leveranciers aan. Daarnaast...

We are a young hospitality company, two years old and growing fast: boutique stays in the centre of Antwerp, apartments and hotel rooms alike, with more coming. The team is small. You work close to the founders, you see how decisions actually get made, and you get real responsibility early instead of a narrow task list. What we compete on is the quality of...

Customer Care - Team lead Department: Operations Employment Type: Freelance Location: Antwerp Reporting To: Operations Description The Customer care Team Lead is directly managing a team of Customer Care agents. He/She is responsible for their performance and the success of the team. He/She reports directly to the Regional Operations Manager.Success for this...

Radisson Hotel Group is seeking a Front Office Supervisor to join our vibrant Antwerp team. You will supervise the front office and lead by example, ensuring every guest journey is delivered to the highest standard.You bring patience, empathy and a hospitality-driven spirit to host the show, working proactively to ensure guest satisfaction and the smooth...

VIA Antwerp is seeking a Flexi Night Receptionist to welcome guests and manage late-night arrivals in a contemporary hotel. You will support night operations, handle check-ins/outs, and ensure a safe, smooth guest experience through the night.The role suits someone independent, with strong English communication and a positive, proactive attitude. Dutch or...

Mission Masala & Bombay BBQ is seeking a hands-on operations lead to be on the floor, working closely with our restaurant teams to ensure standards are consistently delivered. You will be the key link between our locations and management, supporting daily operations and setting clear expectations.You will rotate across venues (minimum one day per week per...

Upway is seeking a Customer Care Team Lead in Antwerp to manage a team of Customer Care agents, drive performance, and deliver excellent customer experience aligned with company targets.You will hire, onboard, coach, set schedules, and handle escalations while fostering a positive culture and continuous training. Reporting to the Regional Operations Manager,...

Mission Masala & Bombay BBQ is seeking a hands-on operations leader to support restaurant teams across locations. You will be on the floor, ensuring standards are met, rotating between sites weekly, and implementing seasonal menus with clear guidance to staff.Feedback loops with management help drive guest satisfaction and operational excellence. You will...

Operations Manager PREMIER SUITES Antwerp PREMIER SUITES The PREMIER SUITES serviced apartment brand is operating for more than two decades in key cities in Scotland, England, Ireland, Belgium and the Netherlands, PREMIER SUITES offers guests spacious modern apartments that are a perfect alternative to hotels whether visiting for business or leisure. Our...