Lead Customer Care Team – E‑Bike

Il y a 2 jours

Antwerpen, Belgique Upway Temps plein 34 000 € - 55 000 €/an

Upway is seeking a Customer Care Team Lead in Antwerp to manage a team of Customer Care agents, drive performance, and deliver excellent customer experience aligned with company targets.

You will hire, onboard, coach, set schedules, and handle escalations while fostering a positive culture and continuous training. Reporting to the Regional Operations Manager, this freelance role offers growth opportunities in a fast-growing company.