Assistant to the Head of the European Baccalaureate Unit

We are seeking to appoint as of 1 January 2027 an Assistant to the Head of the European Baccalaureate Unit - Permanent full-time post (37h30/week)

Occupational category[1]: 2.18 Assistant to Head of Unit at the Office of the Secretary-General

The European Schools are an intergovernmental organization providing a multilingual and multicultural education. There are currently thirteen schools in six countries with around 29,000 pupils on roll. The Office of the Secretary-General is the central office responsible for managing the European Schools system.

Description of the function:

The Assistant to the Head of the European Baccalaureate Unit provides administrative, operational and organisational support to ensure the effective planning, delivery and continuous improvement of the European Baccalaureate.

The post contributes to the successful organisation of the annual European Baccalaureate examination sessions by supporting examination management, digital transformation, data management, communication, financial administration and quality assurance.

Working closely with the Head of Unit and in cooperation with inspectors, schools, external examiners, experts and other departments of the Office of the Secretary-General, the post holder contributes to maintaining the quality, integrity, efficiency and continuous development of the European Baccalaureate.

Main Duties:

Administrative support to all processes related to:

• The organisation of the European Baccalaureate session(s)
• The elaboration of European Baccalaureate examinations
• The printing and logistics of the European Baccalaureate examinations
• Complaints and appeals against the European Baccalaureate
• The organisation of the written examinations’ correction at the correction centres
• Assistance to inspectors, experts, external examiners and Schools in all issues concerning the European Baccalaureate
• The follow-up and update of the European Baccalaureate legal framework

Support in financial aspects

• Elaboration of the budget of the European Baccalaureate Unit
• Cost accounting with respect to the budget.
• Drafting public procurement documents for new tools

Data management and statistics

• Operations in the BAC module of the School Management System (SMS)
• Operations in the on-line correction tool
• Operations in electronic platforms concerning the European Baccalaureate
• Operations in Business Objects / Business Intelligence / Tableau
• Production of statistical reports

Information and communication

• Managing communication processes with the different agents involved in the European Baccalaureate (Heads of Delegation, Inspectors, Directors, Teachers, Experts, External Examiners, etc.)
• Answering queries and information requests through the help line ES-BACCALAUREATE@eursc.eu first level of escalation

Publications

• Updating the European Baccalaureate Handbook
• Drafting the yearly European Baccalaureate report
• Preparing the yearly European Baccalaureate “Memorandum”
• Preparing other reports, presentations and documents
• Production of surveys, analysis of results and reporting

Use of IT solutions

• Power BI reports – Tableau
• Survey tools
• Digital transformation project management
• Prospection of new digital tools
• Managing social media
• Digital media productions

Support to staff development and quality management personnel

• Mentoring of interns
• Participation in training actions for new inspectors, experts, external examiners, teachers, etc.
• Participation in the improvement of all European Baccalaureate processes

The tasks and responsibilities outlined above are not exhaustive. The Head of Unit may assign additional tasks and responsibilities as required.

Profile required:

Qualifications:

• Holder of a University degree (minimum three years – a Master’s degree is an asset) in one of these fields: ICT, Business Administration, Public Administration, Project Management, Data Analytics/Statistics, Translation and Interpretation
• or Holder of a Higher Vocational Education diploma (minimum three years) in similar fields as above.

Experience:

• At least 2 years of experience in positions related to the job and the required qualifications above.
• Experience with the following are assets:

a) Database and information management systems

b) School Management Systems

c) Graphic design or multimedia tools

d) Online assessment or examination platforms

e) Office automation and workflow management

Knowledge:

• Administrative and