Mapping City/Country Expert
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Role Objective
The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.
The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.
Responsibilities – City Expert
- Communicate with internal teams and external partners to support project goals
- Create city-level transit data policies based on local market needs and regulations
- Identify user expectations, data gaps, and transit-related issues
- Improve transit data models using local knowledge of transportation systems
- Validate and review updated transit data
- Edit and maintain different types of transit data
- Resolve complex mapping and transit data issues
- Support Program Managers in communication with data providers and partners
- Conduct field research to verify transit information and user issues
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