# 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre
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# 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre (JSSC)
Loading... # 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre (JSSC) Location: Mons, Belgium Security Clearance: NATO Secret Reference No: C005259/1 / Mons Deadline for application: 13/11 /2026
Skills, knowledge, experience required:
- Experienced system engineer with proven level 2/level 3 support roles in a multinational and/or military organisation of minimum 5 years in various roles (Windows Server Administration, Windows Client Administration, Active Directory Administration, Network Administrator, Virtualization, IIS web hosting, Linux hosting, Linux Administration, Ansible, Containerization) ;
- Microsoft SQL Server Administration knowledge (installation, configuration, maintenance, backup policies) ;
- Remote server administration .
- Software design, implementation and testing ;
- Programming languages, techniques and methodologies associated with the duties described above ;
- Very good knowledge of commonly used standards and best practices for software engineering, including design patterns .
Duties/role:
- Providing Level 2 and Level 3 service support according to submitted Incidents, Service Requests, Change Requests, Tasks, Requests for Information, or Internal Activities, traceable through the NCIA ITSM and/or Azure DevOPS NATO Software Factory ticketing system ;
- Responding to, documenting, categorizing, and resolving all assigned tickets according to internal processes and procedures ;
- Participating in daily reporting and planning activities (daily stand-ups), as well as participating in workshops, events, and conferences related to the supported services, as requested by the Service Delivery Manager(s) .
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