Onsite IT Support Team Lead – Brussels

Il y a 22 heures

Brussel Hoofdstad, Belgique Netcompany Temps plein 70 000 € - 90 000 € Contrat

Netcompany Belgium is seeking a Team Leader, IT Support to lead the on-site proximity IT support team in Brussels, ensuring reliable service delivery and continuous improvement across projects for EU institutions and private clients.

You will coach 30+ engineers, plan shifts, manage resources, monitor SLAs, handle escalations, and report progress to management, while collaborating with senior stakeholders and fostering a high-performance, compliant, ITIL-driven service culture.