BeNeLux Customer Service Team Lead — Drive Excellence

Il y a 2 jours

Brussel Hoofdstad, Belgique JDE Peet's Temps plein 90 000 € - 110 000 €/an

JDE Peet's is seeking a Team Lead Customer Service BeNeLux to lead and develop the customer service team, including Telesales, ensuring orders are managed and service levels achieved. You will guide the team to meet KPI targets and collaborate with Sales, SC and Commercial teams.

You will drive continuous improvement, manage resources, and support the creation of a unified CS BeNeLux organization while engaging with key accounts and customers across BeNeLux.