Customer Journey Architect — End-to-End Experience

Pluxee in Brussels is seeking a CX Expert to own end-to-end experience transformation, drive digital adoption, and improve onboarding and in-life journeys. You deeply understand client and advisor experiences, identify frictions, and guide IT and marketing toward value-driven solutions that maximize usability and adoption.You will lead change across...

ING Belgium is seeking a Credit Decision Journey Expert to design, implement and monitor credit decision processes in support of sustainable growth and automated decisioning. You will translate business needs and regulatory standards into sound policies, while collaborating with risk model and analytics teams.You will balance risk with commercial strategy,...

Us3 Consulting in Belgium is seeking a Technical Lead – Solution Architect to drive end-to-end architecture across complex IT initiatives. You will shape reference architectures and oversee delivery with cross-functional teams.The ideal candidate has 15+ years in IT, deep Mainframe, Java/.NET, Azure, APIs and data technologies, and a proven record leading...

Jems Group zoekt een creatieve en technisch gedreven Data Engineer die onze datavraagstukken omzet in slimme oplossingen. Je werkt in ons Belgische team aan end-to-end data-architecturen, data-integratie en governance.Je beschikt over diepgaande SQL-kennis, minimaal één OO-taal (Python/Java/Scala) en ervaring met Spark/Hadoop en zowel relationele als...

Group S zoekt een Process Manager Payroll om payrollprocessen end-to-end aan te sturen en te transformeren. Je werkt samen met Product Owners, key users en operationele teams om de huidige werking te analyseren en vereenvoudigen met digitale oplossingen.Je ontwikkelt standaardprocessen, bewaakt compliance en gebruikt KPI's voor continue verbetering, waarbij...

Eolis is seeking Business & Service Designers to translate customer needs and business objectives into valuable and feasible services across diverse industries such as banking, mobility and public services. The role offers engagement on strategic challenges, end-to-end service design, and practical UX activities within multidisciplinary teams.Candidates...

Hive-X is seeking a skilled Service Designer based in Belgium, Brussel Hoofdstad. The role involves designing and orchestrating end-to-end user and service experiences, ensuring alignment with strategic objectives and maintaining high service quality.Ideal candidates will demonstrate expertise in user research, service journey modeling, and collaboration...

Sopra Steria, Europe’s leading digital service provider, is seeking a Senior Solution Architect to bridge client needs and delivery teams in Belgium. You will shape end-to-end architectures, govern delivery standards, and ensure scalable, secure, and maintainable outcomes across applications, data, and integrations.You will lead architecture discussions,...

Group S zoekt een Process Manager Payroll om de payrollprocessen van A tot Z aan te sturen en end-to-end te verbeteren. Je ontwerpt digitale, gestandaardiseerde processen die gebruiksvriendelijk zijn en manuele interventies beperken.Je werkt nauw samen met Product Owners en operationele teams om strategie om te zetten in concrete processen. Daarnaast draag...