Ocean Freight Customer Service Specialist Import Life Science
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Voor onze vestiging in Antwerpen zijn we op zoek naar een nieuwe collega die samen met ons het verschil wil maken in de wereld van logistiek. Ben jij klaar om deel uit te maken van ons enthousiaste team?
Jouw taken en verantwoordelijkheden
- je staat in voor het aannemen en opmaken van de expeditiedossiers (van A tot Z);
- je bent verantwoordelijk voor je eigen klanten en draagt actief bij aan het behalen van vooropgestelde KPI’s;
- je geeft laad- en losopdrachten aan terminals en/of magazijnen;
- je doet facturatie;
- je volgt de gehele zending op van vertrek tot aankomst;
- je hebt contacten met scheepsagenturen, transporteurs, klanten …;
- je staat in voor een feilloze klantenopvolging en administratie.
Jouw profiel
- minimumstudie niveau: Bachelor of Master (logistiek) + minstens 3 jaar relevante ervaring in zeevracht;
- je hebt een grondige kennis van maritieme vaardigheden en de INCOTERMS (international commercial terms);
- je beschikt over goede computervaardigheden (MS Office applicaties);
- je hebt een probleemoplossende en klantgerichte houding;
- je hebt een zeer goede taalbeheersing van het Nederlands en Engels (zowel schriftelijk als mondeling), Frans is een plus;
- je kan op een geordende en georganiseerde manier werken;
- je hebt een vlotte verbale en schriftelijk omgang met collega’s en klanten;
- je kan teamgericht werken met DHL kantoren en andere partners wereldwijd.
Voor verdere vragen kun je ons altijd contacteren via jobs.globalforwarding@dhl.com
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