Business Analyst: ITSM Transformation for Service Desk

Are you an experienced Business Analyst with a passion for process analysis, stakeholder management and IT Service Management? This is an opportunity to play a key role in a large-scale Service Desk & Workplace Services transformation programme and ensure a seamless transition of critical support services. Your Mission Working closely with the Transition...

How can AI help transform our customer engagement? That’s the question you’ll be answering for our customers as an AI for Service Analyst. You focus on the 'why' before the 'what', and you see AI as a vital support system for humans. More focus on what matters, less repetitive tasks. You understand the capabilities of what AI can bring but also know that...

IT-Planet is dé HR specialist voor flexibele en tijdelijke staffing in IT. Wij verzorgen IT-projecten bij diverse top 100-klanten over heel Vlaanderen en Brussel in volgende IT-domeinen: Application Development, Infrastructure Services & Software Testing. Met 15 jaar ervaring achter de kiezen kunnen wij perfect tegemoet komen aan jouw individuele noden. Bij...

We’re looking for a Business Analyst (medior/senior) to bridge client ambitions and digital solutions at Craftzing. Does that sound like you? Read on. As a Business Analyst at Craftzing, you'll be the strategic connector between client-business objectives and our digital delivery teams. You transform intricate business challenges into digital solutions by...

Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.Present in 19 countries, close to the regions, and with its major software publisher...

For a leading international organisation within the mobility sector, we are looking for an experienced Transition Manager / Project Manager to lead a major Service Desk and Workplace Services transition between two managed service providers.You will take full ownership of the transition—from mobilisation through go-live and hypercare—while protecting...

About Qargo Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks. Qargo...

Business AnalystDepartmentWithin Daikin Europe NV, the Service Operations Division is the after-sales point of contact for our customers within the EMEA region (distributors and national subsidiary companies). They can ask the most complex technical questions about our products, and will be supported through our helpdesk & training programs (in our Daikin...

What if customer service could be proactive, strategic, and deeply human all at once? As a Business Analyst – Customer Service (or as a Dux, as we call ourselves), you are the architect of that transformation. You are the ultimate connector by diving into workflows, spotting hidden opportunities, and building the new way of working for future customer...