Global Membership Support Manager

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique amfori - Trade with Purpose Temps plein 65 000 € - 90 000 € Contrat

amfori is seeking an experienced Manager Membership Support to lead our global membership support function from Brussels. You will drive service excellence, manage operations, and coach a distributed team across regions to deliver a consistent member experience.

In this role you will define KPIs, optimize ticketing and onboarding workflows, collaborate with cross-functional teams, and translate member insights into tangible improvements across the organization.