Hybrid: Customer Service Team Lead | Lead

Il y a 2 jours

Antwerpen, Belgique Kebony Temps plein 60 000 € - 90 000 € Contrat

Kebony is seeking a Team Lead for Customer Service to own policy development, customer communications, order management, and claims & complaints management. You will lead and grow the Customer Service team while coordinating with local and group levels.

You will drive improvements, set KPIs, and collaborate with Sales to ensure a high-quality customer experience across channels. The role blends remote and office-based work in a dynamic, fast-growing wood-industry company.