Hybrid: Customer Service Team Lead | Lead
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Kebony is seeking a Team Lead for Customer Service to own policy development, customer communications, order management, and claims & complaints management. You will lead and grow the Customer Service team while coordinating with local and group levels.
You will drive improvements, set KPIs, and collaborate with Sales to ensure a high-quality customer experience across channels. The role blends remote and office-based work in a dynamic, fast-growing wood-industry company.