SALES PROJECT EXECUTIVE
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Company
Communicate with greater ease. Collaborate with impact. Have a better understanding of others across languages and cultures. For more than 50 years, CERAN's talents have been helping people around the world to communicate more effectively and to succeed internationally.
Company
Communicate with greater ease. Collaborate with impact. Have a better understanding of others across languages and cultures. For more than 50 years, CERAN's talents have been helping people around the world to communicate more effectively and to succeed internationally. At CERAN, everything starts with people. For over 50 years, we have seen language learning as an encounter between cultures and between people. Curiosity, rigour and kindness create an environment where everyone progresses with confidence.
Function
Localisation : Brussels . Permanent contract. Hybrid
Help organisations unlock the potential of their people
Your role
As a Sales Project Executive, you support clients throughout their learning journey, from identifying their needs to launching and coordinating impactful learning solutions.
Working at the crossroads of consulting, business development and project coordination, you collaborate closely with the Key Account Manager as well as our Learning, Sales and Operations teams.
Your mission is to design tailored language and intercultural learning solutions, build long-term client relationships and ensure every project is delivered smoothly and professionally.
Advise and support clients
- Analyse clients' business challenges, learning needs and development objectives.
- Recommend the most appropriate language, intercultural and learning solutions.
- Design tailored learning journeys that meet each client's specific needs.
- Build trusted, long-term relationships and become a valued partner for your clients.
Develop business opportunities
- Identify growth opportunities with existing clients and qualified prospects.
- Prepare tailored commercial proposals and learning solutions.
- Present recommendations and manage opportunities through to successful completion.
- Work closely with the Key Account Manager to achieve business objectives.
- Maintain accurate opportunity and client data in the CRM.
Coordinate learning projects
- Launch new projects once agreements have been confirmed.
- Translate client commitments into clear actions for internal teams.
- Work closely with trainers, learning experts, Sales Support and Operations.
- Ensure projects are delivered on time, meet quality standards and fulfil client expectations.
- Keep clients informed throughout the project lifecycle.
- Respond proactively and flexibly to changing needs and priorities.
Ensure client satisfaction and contribute to growth
- Deliver a seamless, professional and personalised client experience.
- Monitor service quality and gather client feedback.
- Identify opportunities to strengthen client satisfaction and long-term loyalty.
- Contribute to sales reporting and performance tracking.
- Recommend improvements to enhance processes and the overall client experience.
- Support the sustainable growth of CERAN's client portfolio and business activities in Belgium.
Profile
Experience
- You have 1 to 5 years of experience in a commercial, consulting, account management or project coordination role.
- Experience in learning and development, HR services, consulting or B2B services is an asset.
- You enjoy working in a role that combines client relationship management, business development and project coordination.
Skills
- You are an excellent communicator and build strong, trusting relationships with clients.
- You have a customer-focused mindset and are committed to finding solutions that meet your clients' needs.
- You can analyse client requirements, develop tailored proposals and follow them through to completion.
- You are well organised, detail-oriented and able to manage multiple priorities simultaneously.
- You are comfortable using digital tools, including CRM systems and the Microsoft Office Suite.
- You enjoy working collaboratively with Sales, Learning and Operations teams.
Personal qualities
- You are curious, proactive and genuinely interested in understanding your clients' business challenges.
- You are well organised, work independently and know how to prioritise effectively.
- You thrive in an international, multicultural and fast-paced environment.
- You take initiative, are results-oriented and enjoy finding practical solutions.
- You are motivated by h