Global IT Support Coordinator

Il y a 19 heures

Brussel, Brussel-Hoofdstad, Belgique Altia Télétravail Temps plein 90 000 € - 110 000 € Contrat

Altia is seeking an experienced IT service management professional to lead international IT support initiatives. The role focuses on incident triage, major-incident handling, and process optimisation within a remote-first setup with occasional Brussels presence.

You will maintain user documentation and deliver AI/LLM training while coordinating multi-level support teams. Proven expertise in ITIL v4, Microsoft 365 (SharePoint/Teams), and major ITSM tools is essential.