Advanced Support Customer Success Lead

Il y a 4 jours

Brussel Hoofdstad, Belgique Perception Point Temps plein 70 000 € - 90 000 €/an

Fortinet is seeking a Service Relationship Manager to lead strategic customer engagements in Belgium, based in Diegem. The role focuses on driving customer value, governance across service delivery, and proactive issue resolution with cross-functional teams.

You will liaise with Technical Account Managers and Sales to ensure optimal consumption of Advanced Support services. Responsibilities include building Success Plans, delivering weekly/quarterly service reporting, and maintaining executive