Smartsourcing and Vendor Manager

Duties & Role

• Continuity management
  • Contributes to the development of continuity management plans.
  • Identifies information and communication systems that support critical business processes.
  • Coordinates the business impact analysis and the assessment of risks.
  • Coordinates the planning, designing, and testing of contingency plans.
• Business situation analysis
  • Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity.
  • Advises on the approach and techniques to be used for business situation analysis.
  • Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities.
  • Engages and collaborates with a wide range of stakeholders, including those at the management level.
  • Gains agreement from stakeholders to conclusions and recommendations.
  • Contributes to definition of organisational standards and guidelines for business situation analysis.
  • Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams.
  • Creates and implements action plans to ensure everything is ready for the change before going live.
  • Acquires change management resources and develops their capabilities to deliver the required changes.
  • Gathers feedback to allow timely improvements to the change management plan and approach.
  • Assesses risks and takes preventative action.
  • Develops and communicates tailored change management plans for senior stakeholder groups.
  • Provides guidance and makes suggestions to support change sponsors.
• Supplier management
  • Develops organizational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain.
  • Defines the approach for commercial communications and the management of relationships with suppliers.
  • Establishes a positive and effective working environment with suppliers for mutual benefit.
  • Ensures that resources and tools are in place to conduct bench‑marking.
  • Reviews supplier analysis and assesses effectiveness across the supply chain.
  • Manages risks and assures the quality of the services delivered by suppliers.
  • Leads the development of comprehensive stakeholder management strategies and plans.
  • Builds long‑term, strategic relationships with senior stakeholders (internal and external).
  • Facilitates the engagement of stakeholders in support of the delivery of services and change projects.
  • Acts as a single point of contact for senior stakeholders, facilitating relationships between them.
  • Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined.
  • Oversees monitoring of relationships including lessons learned and appropriate feedback.
  • Leads actions to improve relations and open communications with and between stakeholders.
  • Trains others on evaluating products or services from multiple vendors.
  • Advies on appropriate solutions to complex multiple vendor problems.
  • Leads in the regulated use of materials and forms for the selection of products and vendors.
  • Evaluates overall considerations such as product and vendor risks, and provides recommendations.
  • Optimizes standard processes to maximize the efficiency of organizational products or services.
  • Designs and develops product and vendor selection criteria and requirements.
• Vendor Management
  • Builds and maintains partnerships with multiple and/or large vendors.
  • Ensures the fulfilment of report and record‑keeping requirements.
  • Evaluates issues and terminates vendor relationships as appropriate; works with legal departments.
  • Monitors supplier performance; works to resolve discrepancies between performance and agreements.
  • Develops quality standards and controls for vendor selection.
  • Facilitates supplier partnering arrangements that share risk.

Requirements

• Skills, Knowledge & Experience:
• Candidate must have a currently active NATO SECRET security clearance.
• Minimum requirement: Bachelor’s degree from a nationally recognized/certified University in a related discipline and 3 years of directly relevant work experience.
• Alternatively, lack of a university degree may be compensated by demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, specifically at least 10 years extensive and progressive expertise in duties related to the functions.
• Minimum of 3 years’ experience in managing services and projects in a customer facing role.
• Experience with setting and managing outso