Account Manager
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About Filoform
At Filoform, our purpose is to create innovative solutions that make the energy & telecommunications industry safer, more efficient, and more sustainable. We are a leading manufacturer of sealing and protection products, with a reputation for quality and reliability that spans decades. Based in the United Kingdom, Netherlands and Germany, our key values include stability, responsibility, and creativity. We believe that these values are essential to our success and are reflected in everything we do.
Country: Belgium
City
Req ID: 530181
Job Type: Full Time
Workplace Type: Remote
Seniority Level: Mid-Senior Level
Account Manager – Belgium
Join Our Team at Filoform – Exciting Opportunities Await
At Infrastructure Products Europe, we’re innovators, problem-solvers, and collaborators with a shared mission: creating manufacturing solutions that simplify complex infrastructure challenges. We deliver innovative, sustainable products to clients around the world.
What We Offer
- Competitive salary
- Company pension contribution
- A range of healthcare options
- Competitive holidays, including Christmas shutdown
- Employee Committees for Health & Wellbeing and Inclusion & Diversity
- Engagement & Wellbeing initiatives
- Employee referral programme
- Enhanced Family friendly policies
- Career development opportunities across IPE and the wider CRH Group
Reports to: Sales Manager Benelux
Role Overview
This is an exciting opportunity to join the Benelux technical sales team in a field-based commercial role focused on the Belgian market. The Account Manager will be responsible for delivering profitable sales growth, winning new business and developing long-term customer relationships across Belgium. Working closely with customers, distribution partners and internal teams, the role combines proactive business development with account management and value-based technical selling. The successful candidate will act as a trusted commercial partner, identifying customer needs and translating these into tailored Filoform solutions that support customer success and business growth. The role is ideally suited to a commercially driven and technically minded sales professional who enjoys market development, customer engagement and creating value through consultative selling. The role will be home-based in Belgium, with regular travel across the Belgian market and wider Benelux region as required. The successful candidate will have the following responsibilities.
What Our New ‘Account Manager’ Will Be Doing
- Deliver annual sales, margin and growth targets across the Belgian market in line with the Benelux commercial strategy.
- Identify, target and convert new business opportunities through proactive prospecting, market mapping and structured pipeline development.
- Build, maintain and strengthen relationships with new and existing customers, positioning Filoform as a trusted technical and commercial partner.
- Develop and execute account plans for key customers, identifying opportunities for growth, retention, cross-selling and long-term value creation.
- Conduct regular customer visits, appointments, product demonstrations and technical-commercial presentations to support conversion and account development.
- Understand customer applications, infrastructure challenges and project requirements, and recommend appropriate Filoform products and solutions.
- Manage the full sales cycle from initial contact and qualification through quotation, negotiation, order conversion, onboarding and follow-up.
- Support customers during onboarding and implementation, including product guidance, training and coordination with internal teams where needed.
- Monitor market activity, competitor developments, pricing trends and customer feedback to identify risks and opportunities within the territory.
- Maintain accurate CRM records, pipeline data, opportunity tracking and account activity to support forecasting, planning and performance management.
- Work collaboratively with customer service, operations, technical, finance and intercompany colleagues to ensure a high standard of customer experience and service delivery.
- Support contracts, renewals, commercial agreements and intercompany sales activity in accordance with company processes, pricing guidelines and commercial objectives.
- Represent Filoform professionally at customer meetings, industry events, exhibitions and other relevant market-facing activities.
- Contribute to wider Benelux sales initiatives, strategic planning and continuous improvement activities as required by the Sales Manager Benelux and Sales Director.
- Ensure compliance with company policies, health and safet