Digital Lending Growth Architect — Online Journeys

Il y a 2 jours

Brussel Hoofdstad, Brussel Hoofdstad, Belgique ING Temps plein 70 000 € - 95 000 € Contrat

ING in Belgium is seeking a Customer Journey Expert within the Online Origination Journeys cluster to design and deliver end-to-end digital lending journeys. You will work in cross-functional agile squads to grow Easy Lending production through online channels while balancing customer experience, risk, and regulatory requirements.

The role emphasizes data-driven decisions, process optimization, and collaboration with product, risk, sales and IT in a fast-evolving, hybrid environment.