Scrum Master

Are you a Scrum Master with 5+ years of experience in Agile delivery and coaching? With a leading financial services client in Brussels.

• Minimum 5 years of experience in Agile delivery, coaching and facilitation
• Expert knowledge of Agile frameworks such as Scrum and Kanban
• Strong experience facilitating and coaching cross-functional Agile teams in complex delivery environments
• Proven ability to manage dependencies, impediments, risks and delivery commitments across multiple teams and applications
• Strong stakeholder management and facilitation skills, with the ability to navigate a large organisation and interact effectively at different levels
• Strong understanding of the software development lifecycle and software delivery practices
• Sound knowledge of project and delivery management practices
• Experience with Agile delivery and reporting tools such as Rally and/or Jira
• Ability to communicate impediments and risks in a transparent, structured and fact-based manner
• Understanding of distributed software development and Agile software lifecycle management
• Understanding of operational readiness, testing and production delivery processes
• Understanding of automated testing and Continuous Integration/Continuous Delivery principles
• Sufficient technical affinity to understand integration and architecture discussions and their potential delivery impact
• Master's degree or equivalent by experience
• (Desirable) Previous experience in a banking or financial services environment
• (Desirable) Experience working with transversal or platform squads providing capabilities to multiple consumers
• (Desirable) Experience with complex application integrations, APIs or document/content management environments
• (Desirable) Experience coordinating delivery involving several applications or teams
• (Desirable) Experience working with distributed and/or external delivery partners
• Language(s): Dutch or French (fluent), English (fluent)
• Set up and facilitate Scrum ceremonies: Daily Stand-up, Sprint Planning, Refinement, Sprint Review and Retrospective, as well as additional coordination sessions when required
• Support the squad in translating objectives and features into a realistic and transparent delivery plan
• Follow key delivery milestones and proactively identify risks, impediments and dependencies
• Facilitate cross-team and cross-application dependency management, ensuring that dependencies have clear ownership and follow-up
• Support the Product Owner in maintaining an actionable, prioritised and sufficiently refined Product Backlog
• Support the team in applying and continuously improving its Definition of Ready, Definition of Done and overall delivery practices
• Track capacity, predictability and relevant delivery metrics to support fact-based planning and continuous improvement
• Ensure delivery risks and issues are communicated early, transparently and factually
• Support coordination around testing, releases, operational readiness and production follow-up
• Facilitate collaboration between technical, functional, business and operational stakeholders
• Coach and challenge the squad in the effective application of Scrum/Kanban and Agile principles
• Move beyond ceremony facilitation by helping the squad improve ownership, predictability, collaboration and delivery effectiveness
• Help the team identify root causes behind recurring impediments rather than simply tracking them
• Promote progressive self-organisation and collective ownership
• Protect the team from unnecessary disruption whilst keeping strong connectivity with its stakeholders
• Create an environment of trust, transparency, constructive challenge and continuous feedback
• Coach the Product Owner and team on backlog quality, prioritisation, refinement and Sprint Goal focus
• Encourage knowledge sharing and continuous improvement within the squad
• Act as an Agile ambassador and actively contribute to the Scrum Master community
• Provide transparent reporting and escalation when impediments or dependencies cannot be resolved within the squad