People Support Officer for the tourism

Our client is a well-established, international company active in the tourism & travel industry. They are currently recruiting a diligent colleague to join their People Support Department. Their offices are located in the centre of Brussels (easy to reach with public transport) and they employ +/- 140 people.

Purpose of the role

You will play a key role in managing and improving HR processes.

You will closely work with the HR Manager; you will ensure the quality of staff administration.

Job description

HR Administration

• Oversee the follow-up and quality assurance of personnel administration processes and human resources data
• Manage employment contracts, amendments, employee absences, medical leave, career interruptions, and other critical administrative events
• Serve as a primary point of contact for employees and HR teams, facilitating effective communication
• Ensure the integrity, compliance, and current status of HR records and data management
• Collaborate with HR Business Partners, Payroll, Finance departments, and various external stakeholders to uphold operational excellence

Health & Safety

• Oversee the administrative and operational monitoring of compulsory health assessments connected to safety-critical roles
• Facilitate the arrangement of medical evaluations with external organizations
• Manage the follow-up of workplace incidents in collaboration with insurances, management, the Safety departments, and prevention experts
• Ensure the integrity and precision of information related to health monitoring and safety-critical roles.
• Track cases and coordinate actions with the various involved parties.
• Engage in meetings with the Health & Safety teams and external prevention partners.
• Keep updated on relevant processes and obligations regarding occupational health and safety.

Document Management

• Be theSPOC for the document management system
• Manage the creation, updating, agreement and dispatching ofpersonnel-related directives, processes and policies
• Make sure that documents are available, consistent, traceable and easily accessible by users
• Coordinate follow-up meetings with parties involved and guarantee the follow-up of actions

Digitalisation & Reporting

• Pinpoint issues, analyse their causes and propose corrective actions
• Participate in thedigitalisation HR procedures
• Propose simplification when needed
• Prepare analyses and reports using Excel & HRIS
• Analyse KPIs to improve and ease the decision-making process

Profile

• You hold aBachelor’s degree, in Human Resources, Law, etc.
• You have least 3 years of experience ideally acquired in personnel administration/support
• You have a genuine interest in data management & reporting
• You have very good analytical skills and you are solution-oriented
• You possess excellent organisational skills and attention to detail
• You are computer literate, have a good knowledge of theMS Office Suite, especially Excel. You can easily learn new systems/programmes
• An experience with HRIS and/or time management tools is an asset
• You have strong communication skills, can adjust to various stakeholders and are genuinely service-minded
• You are fluent in French (C1/C2) and have a good knowledge of Dutch and English (B2 in both languages)

Offer

• Starting date: ASAP
• A permanent, full-time contract
• A competitive salary with a very complete benefits package, including a monthly net allowance, luncheon vouchers, eco-cheques, health and group insurance, benefits in kind, yearly bonus, full reimbursement of public transport costs, 32 holidays, 2 days of homeworking
• The opportunity to work in a truly international & multicultural environment, in a company which is constantly evolving and within a fascinating sector