BMC Helix ITSM

WLG is seeking an Integration Engineer to build and maintain integrations around BMC Helix ITSM at the alliance headquarters in Brussels. You will join a dedicated capacity team in a fully on-site role.Responsibilities include designing, building and maintaining integrations, working with APIs, connectors and middleware, and keeping documentation current. A...

Five engineers, one platform, and an alliance headquarters that runs its IT service management on it. You will engineer the BMC Helix ITSM and CMDB platform at the alliance headquarters in Brussels, as part of a dedicated capacity team.What You Will Be Doing Engineering and maintaining the BMC Helix ITSM platform and its configuration management database...

An ITSM platform is only as useful as the systems it is joined up to.You will build and maintain the integrations around BMC Helix ITSM at the alliance headquarters in Brussels, as part of a dedicated capacity team.What You Will Be DoingDesigning, building and maintaining integrations between BMC Helix and the surrounding estateWorking with APIs, connectors...

Five engineers, one platform, and an alliance headquarters that runs its IT service management on it.What You Will Be DoingEngineering and maintaining the BMC Helix ITSM platform and its configuration management databaseKeeping the CMDB accurate: data model, relationships, reconciliation and the health of the records themselvesSupporting incident, problem,...

An ITSM platform is only as useful as the systems it is joined up to.You will build and maintain the integrations around BMC Helix ITSM at the alliance headquarters in Brussels, as part of a dedicated capacity team.What You Will Be DoingDesigning, building and maintaining integrations between BMC Helix and the surrounding estateWorking with APIs, connectors...

WLG in Brussels is seeking an ITAM-focused professional to engineer the asset management capability on BMC Helix, handling hardware and software and guiding the lifecycle from receipt to disposal.You will reconcile records with discovery and the CMDB, support licence positions, and report on compliance. You’ll also improve processes and data, extending...

Discovery is where a configuration database either earns its keep or quietly stops being true.What You Will Be DoingDesigning, running and tuning discovery against the estate so the CMDB reflects what is actually thereBuilding and maintaining discovery patterns, credentials and schedulesReconciling discovered data into the CMDB and resolving the conflicts...

WLG in Brussels is seeking an Integration Engineer to design, build and maintain integrations around the BMC Helix ITSM platform. You will join a dedicated capacity team at the alliance headquarters in Brussels to ensure seamless data flows and reliable ITSM integrations.Responsibilities include working with APIs and middleware, documenting interfaces,...

Asset management is unglamorous until an audit, and then it is the only thing anyone wants to talk about.What You Will Be DoingEngineering the IT asset management capability on BMC Helix, hardware and softwareManaging the asset lifecycle in the platform, from receipt through to disposalReconciling asset records against discovery and against the...