Operations Manager

Il y a 5 jours

Zeebrugge, West-Vlaanderen, Belgique HRConsul Temps plein 70 000 € - 90 000 € Contrat

ICTS is the trusted partner for trailer rental, fleet maintenance and repairs, field services, and 24/6 roadside assistance. The company provides customers with a complete, worry-free solution for maintenance, servicing, breakdown support, and other on-road services. To strengthen its team, ICTS is looking for an Operations Manager.

Ready to take on responsibility within a growing international company? Then you might be the one that we are looking for

JOB DESCRIPTION

  • Leading, coaching and supporting the operational teams in Belgium, the Netherlands and Poland.
  • Organising and overseeing daily operations and rental planning in close cooperation with the workshops.
  • Monitoring the availability and quality of the trailer fleet, including correct inspections at handover and return.
  • Ensuring professional customer service, accurate administration and the proper follow-up of damage cases.
  • Monitoring operational KPI’s, resolving bottlenecks and implementing improvements where needed.
  • Promoting effective cooperation between operations, workshops and administration.