Head of Customer Intelligence

Growth Tribe is seeking a Product Area Lead for Customer Intelligence & Advanced Analytics to define and drive the analytics strategy across Customer Intelligence, Growth Analytics and AI-enabled insights. This senior role reports to the Tribe Lead Growth and leads a cross-functional team focused on measurable business impact.You will own the multi-year...

Bpost recherche un Cluster Head — BIAE pour diriger l’équipe et transformer les données et signaux de marché en intelligence actionnable. Vous garantissez une source unique de vérité et soutenez les décisions commerciales au plus haut niveau.Le profil combine un Master (ou équivalent), 10+ années d’expérience, et une excellence en gestion de...

Umicore in Brussels, Belgium is seeking a Market Intelligence & Portfolio Strategy Lead to own a coherent view of the CAM value chain and shape a focused portfolio and pricing strategy.You will lead three intelligence managers, screen opportunities for attractiveness and right to win, and guide resource allocation to win at attractive margins. This senior...

Bolt is het allereerste energieplatform dat het Belgische stroomnet echt duurzaam wil maken. Via Bolt kan je jouw energie rechtstreeks kopen van lokale, groene opwekkers. Bijvoorbeeld van de zonnepanelen van Nico of van de waterkrachtcentrale van Stéphane. Zo weet jij exact waar je energie vandaan komt en waar je geld naartoe gaat. Waarom doet Bolt dat? De...

Monizze, a Belgian HR tech scale-up, seeks a Head of Operations to lead Customer Operations and transform operational strategy into excellent customer journeys. You will oversee the Customer Care team and collaborate with Product, IT, Sales, Marketing, Finance and HR to drive growth and operational maturity.The role requires 7+ years in operations leadership...

Monizze, a Belgian fintech, is seeking a Head of Operations to drive an outstanding operational experience for customers, partners, merchants and beneficiaries. You will define the ops strategy, lead the Customer Operations team and collaborate with Product, Tech, Sales, Marketing, HR and Finance to continuously improve customer journeys.You will champion...

Prophix is seeking a Director, Customer Success to lead a global team of CS Managers, Team Leads, and CSRs. You will own retention and growth targets and shape the global CS strategy, partnering with executives to ensure lasting value for customers.This role emphasizes collaboration across Product, Professional Services, Sales, and Revenue Operations,...

Everience in Belgium/Netherlands leads a multidisciplinary team responsible for customer contact, after-sales and pre-collection journeys across Belgium and the Netherlands. You own the business vision, priorities and results, collaborating with IT, Product Owners and operations to deliver value for customers, partners and employees.Your missions include...

AwardsWinnerawardforbestAIcompanyinBelgium2025,ISA2025innovationBelgianawardCertificationsISO27001certification,EUAIActcompliance,WorkScheduleFull-timeOffice-based-1day/weekremoteObjective:TakeoperationalandstrategicresponsibilityfortheCustomerSuccessteamtostandardizeprocesses,reducechurn,structurepartnerships,anddevelopupsell.hands-on:defineprioritiestogeth...