Account Manager

Account Manager

Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgium

Sales

Looking for the perfect Sales job?

As an Account Manager, you’ll be the key commercial contact for your portfolio of clients, building long-term relationships that drive their success—and ours. Your role is to ensure customer satisfaction, grow our partnerships through upselling, and secure contract renewals.

You’ll work directly with CIOs, CFOs, and CEOs from companies of all sizes, helping them transform the way they do business. By understanding their challenges, you’ll deliver tailored solutions that make a real impact.

At Odoo, the scope of our solutions is so broad that you’ll never stop learning. Armed with creativity and expertise, you’ll quickly become a trusted advisor, capable of addressing your clients’ unique needs. This isn’t just about selling; it’s about creating value and making a difference for your clients.

Ready to take your sales career to the next level? Join us and help businesses thrive

Main responsibilities

• Managing a portfolio of existing clients, in Europe and Africa
• Analyze and understand in depth your customers' IT projects: you will be their Odoo sales expert
• Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo
• Demonstrate the product (new apps, features) and new versions to end-users
• Negotiate contract renewals: from monthly to multi-year subscriptions

Must-Have

• Business Degree (Bachelor or Master)
• Strong relational & negotiation skills
• Solution-oriented
• Strong organizational skills: you will have around 150 clients to manage
• 0 to 3 years of exp. in IT/Sales
• Belgian work permit

Positions opened:

1 French & English Speaker

1 English & Portuguese Speaker

1 French, Arabic & English Speaker

Nice-to-Have

• Smart, ability to learn quickly
• Ability to work in a dynamic, fast-paced and competitive environment.
• Sales experience
• Passion for IT

Two commercial approches for our Account Managers

1) Direct Approach: If the client can be directly supported by our teams (e.g., their needs are standard and well-covered by Odoo), we handle everything internally, including the commercial relationship and the implementation.

2) Indirect Approach: If the client has specific needs that we do not cover internally, such as: Custom integrations, Specific localization (accounting, payroll, etc.) not yet supported by Odoo, then we involve an Odoo partner.

The partner handles implementation and consultancy to meet the client's specific needs.

Odoo’s Role in this Case: We remain in charge of the commercial relationship with the client.

3) In Summary: In the indirect approach, Odoo maintains the commercial contact but outsources the implementation to a partner. This ensures the client’s expectations are met while keeping Odoo involved in the project.

PERKS & BENEFITS

There’s life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need.

Good work/life balance

• Unlimited afterwork parties
• After-work sports
• Team-building & events
• A delicious meal every day, cooked by the best catering team
• And many more

Learning & Development

You will start your Odoo journey with two weeks of intensive functional training to become an expert on the product. Then, you'll have to take the Odoo certification. From there, your learning curve will continue to climb You will learn new things every day: business and IT will no longer hold any secrets for you.

We also have a Learning & Development department, always looking for new trainings to add to our training catalogue. We invest a lot in internal and external training. We think everyone at Odoo should have at least 10 days of training per year.

Relocation package

Coming from abroad? We'll help you relocate to Belgium Your first month's rent and your flight ticket to Belgium are paid by Odoo.

Survival Guide

Questions? Have a look here.

The founder's story

From 1 to 250 employees in 5 years.

Exchange Program

The exchange program allows employees to apply to a similar position in a subsidiary of Odoo, in another country.

How does the recruitment process work?

CV screening: Our Recruitment team will check if you match the requirements and our team needs

Phone interview: If your CV is positively reviewed, you will receive a call from one of our recruiters so that you can explain your motivations