Chief Technology Officer

Organization

Bluesquare is a fast-growing technology company focusing on Global Health. Our mission is to help Global Health resources get where they matter most. We partner with Global Health Funds, national governments, health service purchasers, NGOs, and international donors to strengthen data systems and support smarter health investments.

Our technologies are used in more than 30 countries and support over 60 clients, including the World Bank, WHO, WFP, the Global Fund, the Gates Foundation, GiveWell and leading NGOs.

Learn more at https://www.bluesquarehub.com/

Mission

The Tech Team builds and operates Bluesquare's software products and technology platforms. It develops and sells our products, IASO and OpenHEXA, delivers custom software projects for Global Health partners, and runs the infrastructure on which Bluesquare and its clients rely, from cloud environments to national, locally hosted deployments.

The team currently counts 24 people: an OpenHEXA team (4), an IASO team (around 10), an operations team (2), a product, marketing and sales team (2), and engineers working on custom projects.

The Chief Technology Officer (CTO) leads the Tech Team and owns Bluesquare's technology vision. The role is accountable for the product strategy and roadmap, the commercial development of our SaaS offering, the performance and profitability of the product and engineering teams, the quality and security of everything we build and host, and the adoption of artificial intelligence in the way we develop software.

The CTO is a member of the Executive Committee and reports to the CEO. The CTO works closely with the Directors of the Service Business Unit (SBU), who rely on our products and engineering capacity to deliver country programs, and represents Bluesquare as a technology actor in the global health community.

Location: Brussels preferred

Start date: As soon as possible

Reporting line: CEO

Role & Responsibilities

1. Engineering Leadership & Development Practices

• Lead and develop the product and development teams working on IASO and OpenHEXA, as well as the teams dedicated to custom projects such as GAPS, supporting polio financing.
• Ensure that teams have the right skills, structure and resources, and that responsibilities and accountability are clear.
• In coordination with HR and team leads, anticipate recruitment needs, support performance management and career development, and identify skills development priorities.
• Set and monitor development practices and quality standards: code review, testing, CI/CD, documentation, release management and reliability.
• Lead the integration of artificial intelligence into how we build software (AI-assisted development, agents, new ways of working) and help teams adapt their practices and skills accordingly.
• Organize technology watch and bring relevant innovations into our products and practices.

2. Product Strategy & SaaS Development

• Lead the definition of Bluesquare's future products and the evolution of IASO and OpenHEXA, grounded in the needs of ministries of health, funders and implementing partners.
• Drive the SaaS go-to-market approach: positioning, pricing and packaging, and support to sales and partnerships.
• Arbitrate the product roadmaps between product development, client-specific requests and technical investment.
• Track product adoption, client satisfaction and the economics of each product line, with the goal of making each product financially sustainable.

3. Executive & Strategic Leadership

• As part of Bluesquare's executive management team, contribute to setting and executing the company's strategic vision and priorities, bringing a technology and product perspective to strategic, organizational and investment decisions.
• Define and own Bluesquare's technology vision and translate it into clear priorities, plans and objectives for the Tech Team.
• Own the Tech Team's P&L and ensure the profitability of the tech team: review financial results, arbitrate investment and resourcing decisions, and report to the Executive Committee.
• With the CFO, monitor the key drivers of profitability (billable utilization, project margins, SaaS and hosting revenues, infrastructure and tooling costs) and take corrective action when needed.
• Ensure strong alignment between products, engineering capacity and the needs of the SBU and its country programs.

4. Global Health Representation & Partnerships

• Represent Bluesquare as a technology actor in global health forums, communities of practice and technical working groups.
• Build and maintain technical relationships with funders and partners, including the Gates Foundation, and with the stakeholders of our custom projects.
• Over time, take on