Senior Airline CX
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.
TUI in Belgium is seeking a Senior CX Product Design Manager to shape the end-to-end airline customer experience—from booking and pre-travel to airport, inflight and post-travel. You will balance customer needs with regulatory and operational realities in a live airline environment.
You will lead cross-functional governance across Operations, Commercial, Digital and CX teams, turning strategies into practical improvements and measurable KPIs that drive revenue and customer satisfaction.